Regional Operations Manager

THE ROLEThe Regional Operations Manager is responsible for overseeing the operations and performance for facility services we provide to commercial and multifamily properties across the region. Emphasis on quality control, process optimization, profit & loss, and customer satisfaction are essential.THE COMPANYCAM Property Services is a leading provider of commercial property services in Southern and Central California that will soon be celebrating its 40th anniversary in business. We seek like-minded professionals to help us achieve our mission of growing our business by growing our people.RESPONSIBILITIESFull P&L responsibility for recurring facility and property services (e.g., janitorial, day porter, building maintenance) provided to shopping centers, multifamily, retail chains, office buildings, and industrial assetsCreate and implement SOPs for each service line to ensure services are performed to highest industry standardsEnsure all payroll practices are followed in accord with California lawPrimary point of contact for escalated issues to ensure timely and equitable dispute resolutionDevelop and manage property budgets ensuring quality and profitabilityMonitor expenses, negotiate with vendors and suppliers, and implement cost-control strategiesPrepare and present financial and operational reports to senior leadership and clientsTeam Leadership and DevelopmentSupervise and coach supervisory and frontline service teams across the regionEnsure all team members are trained on safety protocols, SOPs, and client expectationsPromote a strong safety culture and ensure compliance with OSHA and other regulatory requirementsStrategic PlanningAnalyze operational performance and implement continuous improvement strategies to optimize efficiency and service deliveryAlign service delivery with client objectives, market trends, and company goalsAssist in the development and execution of long-term regional growth strategies, including expansion into new markets or service linesREQUIREMENTSEducationBachelor’s degree in business, operations or facilities management, or a related fieldAdvanced degrees or certifications such as a Certified Facility Manager (CFM) are a plusExperience3-5 years of experience in facility or operations managementProven track record of managing multiple sites or propertiesExperience working in facility and property services (e.g., janitorial, landscape, HVAC, maintenance) is highly preferred.Skills and CompetenciesStrong leadership and team management abilitiesExcellent client relationship skills and the ability to handle escalations and resolve issuesFinancial acumen, including budgeting and financial reportingFamiliarity with facility management software (e.g., Aspire CRM)Knowledge of safety regulations, OSHA standards, and other relevant employment lawsStrong problem-solving skills and the ability to implement process improvementsOther RequirementsAbility to travel within the region regularlyProficient in Microsoft OfficeMust maintain a valid driver's license and be available for after-hours emergencies or issuesCOMPENSATIONBase salary to $75,000 to $95,000 (DOE)Incentives range from 20% to 25% of base salary, annuallyBenefits: company auto, HMO, paid sick time and vacation, 401(k) matchLEARN MORECAM Property Services is headquartered in Torrance and operates branch offices in Anaheim, Clovis, Rancho Cucamonga and San Diego. Learn more and become a a Property Pro today by visiting our website: #J-18808-Ljbffr