ADMINISTRATIVE SUPPORT ASSISTANT III

Administrative Support Assistant III

POSITION GOAL

To perform clerical and administrative tasks in support of the efficient and effective operations of the office. This position is located on the Broward College North Campus in Coconut Creek.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily activities.
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
• Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Draft and edit correspondence, articles, reports, manuals, and other materials on general or technical subjects
• Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
• Draft acknowledgements and other forms of communication on behalf of the supervisor.
• Review, check and verify data analysis and other forms of reports for completeness and accuracy of computations.
• Follow up with the appropriate individual to resolve.
• Maintain updated and accurate files of general correspondence and business.
• Receive and route telephone calls, answering routing questions.
• Greet, assist and direct visitor, as appropriate.
• Arrange meetings, conferences and trips business travel for.
• Maintain data, statistics and other forms of information, preparing reports, as required.
• Assist in maintaining efficient office operations by providing clerical relief, as required.
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment.
• Operate standard office equipment, as required by the.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to job.
• Ensure adherence to safety rules and procedures. Follow federal and state laws, as well as School Board.
• Perform other duties as assigned by the immediate supervisor, or designee.

MINIMUM QUALIFICATIONS & EXPERIENCE

Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program. A minimum of three (3) years, within the last five (5) years, of clerical work Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment. Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc. Effective verbal and written communication skills. Advanced organization skills and keen attentiveness to detail. Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE

Prior clerical work experience with Broward County Public Schools. Bilingual skills. Marketing Skills: flyers, event advertisement, digital media creation, social media, etc.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Frequently works with parents and students, as necessary; interacts with staff and the general public regarding various inquiries.

PHYSICAL REQUIREMENTS

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Job Code for this position is: MM-015

Compensation Hourly Rate - $19.55 - $29.97 per hour