Warehouse Operations Specialist

Job Title: Warehouse Operations Specialist

Job Type: Full-Time 

Pay: $20.00 to $23.00 per hour

Location: Buffalo, NY

Schedule: Monday - Saturday availability required

Experience: Driving larger truck experience required; Forklift experience required; certification preferred

Position Summary

We are seeking a dependable and team-oriented Warehouse Operations Specialist (WOS) to join our team in a fast-paced warehouse environment. This role is ideal for someone who can work independently, take initiative, and support daily warehouse operations while assisting leadership.

The WOS plays a key role in ensuring efficient product sorting, safe equipment operation, and overall warehouse organization. This position also includes opening and/or closing responsibilities and supporting the Donated Goods Manager with daily operational needs.

Key Responsibilities

• Operate a forklift to transport and stack bales, pallets, and capsacks safely and efficiently
• Unload trucks and move materials to appropriate warehouse locations
• Move 20’ box trucks to and from the dock for unloading
• Assist in developing and executing daily operational plans
• Lead daily morning meetings
• Complete and file end-of-day reports
• Open and/or close and secure the warehouse as needed
• Unload and process donations from multiple trucks daily
• Create bales and assist with inventory organization
• Load trailers and containers, ensuring proper documentation
• Maintain a clean, organized, and safe warehouse environment
• Collaborate with team members, leadership, and donors
• Support and help guide warehouse associates to meet team goals
• Follow all safety policies and company procedures
• Perform additional duties as assigned

Qualifications

• Forklift certification required (must be maintained)
• Ability to operate warehouse equipment safely and efficiently
• Experience with UPS, FedEx, or other shipping carriers preferred
• Clean motor vehicle record
• Strong attendance and punctuality
• Excellent communication, organization, and multitasking skills
• Ability to work both independently and as part of a team
• Physical Requirements
• Ability to stand and work on your feet for up to 10 hours per day
• Ability to lift up to 60 pounds regularly
• Comfortable performing heavy lifting and repetitive tasks

What We’re Looking For

We’re looking for someone who is reliable, proactive, and comfortable taking on leadership responsibilities in a warehouse setting. The ideal candidate is safety-focused, organized, and thrives in a fast-moving environment.

Why Work With Us

• Mission-driven organization making a positive community impact
• Comprehensive benefits package, including:
  • 401(k)
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Health, Dental, and Vision Insurance

Job Type: Full-Time

Work Location: In person