Front Desk Agent - TownePlace Suites by Marriott
Dhillon Co.
Job Description
Job Description
Benefits:
- Employee discounts
- Paid time off
- Training & development
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently using Marriott systems and standards
- Handle guest requests, questions, and concerns promptly
- Answer and direct phone calls professionally
- Process reservations, room changes, and payments accurately
- Maintain knowledge of hotel services, amenities, and local attractions
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Follow all Marriott brand standards and hotel policies
- Balance cash drawer and complete shift reports
- Maintain a clean and organized front desk area
- Previous hotel or customer service experience preferred
- Marriott experience is a plus
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends and holidays
- Professional appearance and positive attitude
- Basic computer skills required
- Ability to stand for extended periods and multitask effectively
- Full-time and part-time positions available
- Evening, weekend, and holiday availability required
- Competitive pay
- Marriott hotel travel discounts
- Paid training
- Opportunities for advancement
- Supportive team environment
Vacancy posted 13 days ago
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