Bilingual Counselor, Student Advocate Center - NSLP

Job DescriptionJob DescriptionWhy Join UsAt the National Student Loan Program (NSLP), we hire the most talented people for our teams. We have a passion for helping students understand and manage their student loans and get more knowledgeable about managing their money in general. Our motto is “Helping Educate Responsible Repayment Options”, and we provide each borrower guidance and understanding through respect and dedication.What you’ll do!Our Bilingual Counselors provide free assistance in understanding information, tools, and resources available on student loans. We communicate with current and past students via inbound & outbound calls, email, and webchat to guide them through the options and resources available on existing student loans.What We OfferSupport. We’ll provide a positive environment and provide you the tools for success with annual performance reviews and opportunities for salary increases.Comprehensive Training ProgramProfessional Growth and Career DevelopmentA fun, Casual Work Environment that values a Work-Life Balance.Potential to earn Hybrid Work from Home & Office ScheduleHourly Rate: $18.00Based on a standard full-time schedule (40 hours per week), this is equivalent to an annual salary of approximately $37,440.Benefits! (Medical, Dental, Vision, Life Insurance, and two retirement benefits with a100% 401(k) match!)We value education and offer tuition reimbursement of up to $5,250 per calendar year.Ten paid holidays, 1 floating holiday, plus 12 days of vacation and 10 days of sick time annually.Available HoursFull-time hours: Monday through Friday, 10 am - 7 pmPart-time position: Hours to be determined, requiring a minimum of 20 hours per week.What you’ll have!Problem-solving SkillsListening SkillsSuperior communication skillsBilingual Skills in English/SpanishStrong work ethic, integrity, and the will to winStrong attention todetailStable work historyHigh School Diploma or GED equivalent; Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred; or one-year experience and/or training; or equivalent combination of education and experienceThe position is located in Lincoln, NE; the employee must reside within driving distance of our office locationSuccessful completion of a background investigation is requiredHow to ApplyIf you want to assist others by guiding them towards successful student loan repayment, apply today and submit your resume, and cover letter on our ADP Workforce Now site at send via email View email address on click.appcast.io our website at and NSLP takes affirmative action to ensure that applicants with job-related qualifications are employed and employees are treated when employed without regard to their race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, intellectual disability, mental disability or physical disability.Equal Opportunity Employer