Customer Service Representative Onsite - Bilingual Spanish Sales

Customer Service Representative (Bilingual Sales) Location: San Antonio, Texas | Employment Type: Full-time | Supporting: Sales Responsibilities Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience Qualifications High school diploma or GED 6+ months of customer service or sales experience preferred Internal Candidate Requirements Must not be on any corrective action or performance plans Must have held current position for 6+ months Must have relevant industry/program experience Benefits Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Location Note: We're currently hiring for this position in San Antonio, Texas. Equal Opportunity Employer – Veterans/Disabled #J-18808-Ljbffr Alorica