Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Healthcare SaaS Support Specialist (Remote)

Junction LLC

Junction is a remote-first healthcare infrastructure company powering lab testing and wearable connectivity for digital health companies. Our mission is to make patient data accessible, actionable, and automated across labs and devices.

You’ll join the Tier 1 team handling high-volume support, guiding customers from onboarding to resolution with empathy and accuracy. You have 2+ years of SaaS support experience, stay calm under pressure, and own issues from start to finish.

#J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Healthcare SaaS Support Specialist (Remote) in United States vacancy
  •  ...A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires 3+ years of customer...  ...offers a competitive salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr... 
    Remote work

    Prompt Health

    New York, NY
    3 days ago
  • Net Health, a leading SaaS provider in healthcare, seeks a product application support specialist to assist customers with the company’s software. You will analyze issues, recommend fixes, and guide clients to effective resolutions. Responsibilities include troubleshooting... 
    Remote job
    Work at office

    Net Health

    New York, NY
    2 days ago
  •  ...Philippines. About the Role: In theProduct Support Specialist role, you will be thefirst point of...  ...Marketing as you grow with us in aglobal SaaS environment. This role would include...  ...listings 160+ integrations 300+ globally remote team 70K+ customers worldwide 40%... 
    Remote work
    Temporary work
    Work from home
    Worldwide

    PriceLabs

    New York, NY
    20 hours ago
  •  ...Pricebook Digital is seeking a Customer Support Specialist to provide frontline product, technical, and account assistance. You will troubleshoot...  ...communication, problem-solving, and ongoing learning of SaaS products. Ideal candidates have 1–2 years in customer service... 
    Remote work

    Pricebook Digital

    Atlanta, GA
    2 days ago
  •  ...Centric Software, Inc. is seeking a Customer Support Specialist for our AI-powered Retail Planning and Pricing SaaS platform. You will be the main point of contact for...  ...maintaining high satisfaction as part of a fully remote, cross-functional team across North America.... 
    Remote work

    Centric Software

    United States
    4 days ago
  •  ...Pricebook Digital in the United States (GA) seeks a Customer Support Specialist to assist customers with product, technical, and...  ..., strong communication, and the ability to learn SaaS platforms quickly. This remote role offers benefits and growth opportunities within... 
    Remote work

    Pricebook Digital

    New York, NY
    5 days ago
  •  ...Datascan is seeking an entry-level Customer Service Associate to support our SAAS product and help customers resolve technical issues. You will...  ...in a fast-paced, customer-focused environment. The role is remote with occasional in-person meetings, requiring flexible hours... 
    Remote work
    Flexible hours
    Afternoon shift

    CONTRACT DATASCAN, LP

    United States
    3 days ago
  • $35k - $55k

     ...PracticeTek is searching for a Customer Support Payment Specialist to manage TopsPay Premier accounts and lead client onboarding. In this remote position, you'll ensure customers are set...  ...have experience in orthodontics and SaaS platforms, with strong documentation skills... 
    Remote work

    PracticeTek

    United States
    4 days ago
  •  ...CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients. You will become... 
    Remote work
    Day shift

    CENTRL Inc

    United States
    3 days ago
  •  ...United States is seeking an Application Support Specialist to deliver exceptional assistance to...  ...teams to resolve software issues. This remote, hourly role requires experience in...  ...familiarity with DICOM standards, Zendesk, and SaaS platforms, plus a proactive mindset.... 
    Remote work
    Hourly pay

    Sirona Medical

    United States
    15 hours ago
  •  ...commercialization platform for retailers, brands and manufacturers. We seek a Customer Support Specialist to be the primary contact for users of our Retail Planning and Pricing SaaS platform. You will respond to inquiries by email, chat, and phone, guide customers through... 
    Remote work

    Centric Software

    New York, NY
    21 hours ago
  •  ...Digistorm is seeking a customer support specialist to assist schools using our SaaS products. You will handle tickets, chats, and calls with customers, applying...  ...with Level 2 teams. Prior experience with remote work tools and a service mindset are essential. #J-1... 
    Remote work

    Veracross

    Doral, FL
    3 days ago
  • ## Product Support Specialist 1Apply: Remote US: Remote - USA: Full time: Posted 3 Days Ago: R5073**Join the...  ...software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing...  ...of client issues in a B2B SaaS environment. Acting as a trusted advisor... 
    Remote work
    Full time
    Fixed term contract
    Work at office
    Flexible hours
    Weekend work

    ModMed

    Boca Raton, FL
    15 hours ago
  • AIA Contract Documents (ACD) is seeking a Product Support & Customer Care Specialist to serve as the frontline expert helping customers navigate our...  ..., email, and chat channels. The role requires 1+ year in SaaS customer support, strong communication, empathy, and the... 
    Remote job
    Contract work

    AIA Contract Documents

    New York, NY
    3 days ago
  • Donorbox is seeking a Customer Support Specialist to join the Trial to Hire program in a fully remote role serving Latin America. You will respond to email tickets, assist...  ...analytical and communication skills, and a familiarity with SaaS products. #J-18808-Ljbffr Donorbox
    Remote job

    Donorbox

    New York, NY
    2 days ago
  •  ...Documents is seeking a dedicated customer support specialist to serve as the primary contact for...  ...ACD software. You will handle inquiries remotely, guiding users from first contact to resolution...  ...will have at least 1 year of frontline SaaS support experience, strong phone... 
    Remote work
    Contract work

    AIA Contract Documents

    New York, NY
    2 days ago
  • $33.5 - $48.07 per hour

     ...precision medicine and advancing the healthcare industry? Recent...  ...for employees, i.e. desktop support Maintaining computer systems,...  ...Mini, Crestron, VOIP) Phone and remote support for Tempus clients Work...  ...Office, Windows Server, and SaaS products (Google Suite, Dropbox... 
    Remote work

    Tempus AI

    Sacramento, CA
    3 days ago
  • $43.68k - $45.76k

     ...Client Support Specialist Reports To: Head of Client Support Location: Remote / USA Position Type: Full-Time/Non-Exempt Compensation: $21.00-$22.00 per...  ...BetterRX is a growing software-as-a-service (SAAS) healthcare company seeking a Client Support Specialist... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Home office
    Monday to Friday
    Shift work

    BetterRX

    Remote
    4 days ago
  •  ...customer-focused Bilingual Client Support Specialist to provide exceptional...  ...Spanish-speaking patients, healthcare providers, and clients.This...  ...healthcare, health technology, SaaS, or medical device services....  ...staff.Familiarity with remote patient monitoring (RPM), chronic... 
    Remote work
    Work at office

    Prevounce Health

    Indianapolis, IN
    2 days ago
  •  ...global provider of digital business services offering opportunities to work from home within the United States. This Healthcare Customer Support Specialist handles inbound/outbound inquiries, resolves issues, and ensures a positive client experience across multiple... 
    Remote work
    Work from home

    TP Services

    New York, NY
    4 days ago
  •  ...every conversation makes a difference and the Patient Support team is central to patient care. Montu UK prioritises...  ...clinical care, offering opportunities to grow within a growing healthcare organisation while enabling remote work from home in the UK. #J-18808-Ljbffr
    Remote work
    Work from home

    Montu UK

    United States
    22 hours ago
  •  ...Datavant is a data collaboration platform trusted for healthcare. We operate as a remote-first team, and the CPC Processor I Customer Support role ensures accurate handling of release of information with internal and external customers while maintaining professionalism... 
    Remote work

    Datavant

    Jackson, MS
    15 hours ago
  •  ...State of North Carolina Job Title: EHR Support Specialist Duration: 12+ Months Start Date:...  ...: 40 Hours a Week Location: 100% Remote Interview Type: Webcam Description...  ...on assisting rural and underserved healthcare organizations in connecting to, and... 
    Remote work
    Full time
    Contract work
    Immediate start

    V Group Inc.

    Raleigh, NC
    4 days ago
  •  ...Gainwell Technologies in the United States seeks a Call Center Healthcare Representative for a remote, full-time role. You will provide clear, accurate information to members and providers while delivering a professional and compassionate customer experience in a structured... 
    Remote work
    Full time
    Work from home

    RemoteFetch

    United States
    2 days ago
  •  ...Lexipol is seeking a Customer Support Specialist - Policy to join our remote team dedicated to frontline public safety professionals. You will troubleshoot technical and administrative inquiries for the LexOne Policy Solutions and own incident management from verification... 
    Remote work

    Lexipol

    United States
    15 hours ago
  •  ...Everise is seeking a remote Customer Care Associate to handle inbound calls about healthcare benefits. You will provide compassionate support, guide customers through benefits information, and aim for one-call resolutions while meeting performance metrics. The role supports... 
    Remote work
    Work from home
    Weekend work

    Everise

    New York, NY
    3 days ago
  •  ...Work from Home: Customer Service Representative (Healthcare) in the United States to be the first point of contact...  ...and resolving issues via inbound calls. You will support members with empathy and professionalism in a remote setting. The role requires at least 1 year in... 
    Remote work
    Work from home

    TaskVerse

    United States
    4 days ago
  •  ...Baxter is seeking a Customer Outreach Specialist to provide exceptional service and manage communications between the organization and its...  ...team and emphasizes a patient-centric approach. Based in a remote setting, the position requires a high school diploma and 2+ years... 
    Remote work

    Baxter

    United States
    2 days ago
  •  ...time, work-from-home role offers a structured 12-week virtual training and opportunities for growth within a nationally recognized healthcare employer. Employees gain deep healthcare and insurance knowledge, HIPAA-compliant practices, and access to tuition assistance... 
    Remote work
    Full time
    Work from home

    Premera Blue Cross

    Clifton, TX
    3 days ago
  •  ...maintaining accurate records. The ideal candidate must possess excellent communication skills, be customer-centric, and demonstrate problem-solving abilities. The position offers a competitive hourly wage along with comprehensive training and ongoing support. #J-18808-Ljbffr... 
    Remote work
    Hourly pay
    Part time
    Work from home

    MaziCTools

    United States
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Healthcare SaaS Support Specialist (Remote). Be the first to apply!