Remote Policy Support Specialist (SaaS)
Lexipol
Lexipol is seeking a Customer Support Specialist - Policy to join our remote team dedicated to frontline public safety professionals. You will troubleshoot technical and administrative inquiries for the LexOne Policy Solutions and own incident management from verification to ticket submission in Jira.
As a subject matter expert on Policy solutions, you will learn additional Lexipol products later in the year and collaborate with cross-functional teams to ensure high CSAT and efficient issue
#J-18808-Ljbffr- ...company, is seeking a billing and subscription support specialist to manage the Eastern Time window and handle... ..., and Finance to resolve issues, improve policies, and develop self-serve resources. Flexibility in remote work from Canada with ET hours, plus experience...Remote workPolicy
- ...accounts, and resolve disputes within policy. Keep FAQs updated and elevate bugs... ...Who You Are: 1-2 years of customer support experience, ideally in SaaS. Clear, warm written communication and... ...to listeners. We're a small, fully remote company with a strong belief in the...Remote workPolicy
$39.52k - $45.76k
...At Supporting Cast, we help your favorite podcasts—shows... ...a Podcast Support Specialist to join our small, high... ...and take action within policy (updating account... ...customer support role - SaaS, subscriptions, or consumer... ...We’re a small, fully remote company with a strong...Remote workPolicyPart timeLocal areaFlexible hours- ...Philippines. About the Role: In theProduct Support Specialist role, you will be thefirst point of... ...Marketing as you grow with us in aglobal SaaS environment. This role would include... ...listings 160+ integrations 300+ globally remote team 70K+ customers worldwide 40%...Remote workTemporary workWork from homeWorldwide
$60k - $120k
...share of our customer support volume is billing-related... ...As the Billing Support Specialist, you will: Serve as the... ...at a technology, B2B SaaS, or startup company in... ...employees. We accommodate 100% remote work, with teammates... ...where we operate. This policy applies to all terms...Remote workPolicyFull timeLocal area- ...Pricebook Digital is seeking a Customer Support Specialist to provide frontline product, technical, and account assistance. You will troubleshoot... ...communication, problem-solving, and ongoing learning of SaaS products. Ideal candidates have 1–2 years in customer service...Remote work
$46k - $48k
...a friendly, eager-to-learn Support Specialist to join our Customer Success... ...information while adhering to company policies and security requirements.... ...working with Zendesk or in SAAS companies Physical &... ...15 pounds. Work in a remote or office environment that...Remote workPolicyHourly payFull timeSummer workCasual workPrivate practiceWork at officeFlexible hoursShift workAfternoon shift$115k - $135k
...Senior IT Support SpecialistTishman Speyer creates vibrant... ...a Senior IT Support Specialist to provide dedicated... ...after-hours or weekend remote support as needed for business... ...enrollment, compliance policies, configuration profiles... ...network, internet, and SaaS application performance...Remote workPolicyFull timeWork at officeLocal areaFlexible hoursWeekend work- ...Centric Software, Inc. is seeking a Customer Support Specialist for our AI-powered Retail Planning and Pricing SaaS platform. You will be the main point of contact for... ...maintaining high satisfaction as part of a fully remote, cross-functional team across North America....Remote work
- ...Pricebook Digital in the United States (GA) seeks a Customer Support Specialist to assist customers with product, technical, and... ..., strong communication, and the ability to learn SaaS platforms quickly. This remote role offers benefits and growth opportunities within...Remote work
- ...Technical Support SpecialistActioNet has an immediate... ...for a Technical Support Specialist in Newport, RI. This position... ...automated tools for remote access, problem... ...procedures, user, and policy documentation.Knowledge... ...Software as a Service (SaaS), Infrastructure as a Service...Remote workPolicyImmediate startMonday to Friday
- ...Datascan is seeking an entry-level Customer Service Associate to support our SAAS product and help customers resolve technical issues. You will... ...in a fast-paced, customer-focused environment. The role is remote with occasional in-person meetings, requiring flexible hours...Remote workFlexible hoursAfternoon shift
$35k - $55k
...PracticeTek is searching for a Customer Support Payment Specialist to manage TopsPay Premier accounts and lead client onboarding. In this remote position, you'll ensure customers are set... ...have experience in orthodontics and SaaS platforms, with strong documentation skills...Remote work- ...United States is seeking an Application Support Specialist to deliver exceptional assistance to... ...teams to resolve software issues. This remote, hourly role requires experience in... ...familiarity with DICOM standards, Zendesk, and SaaS platforms, plus a proactive mindset....Remote workHourly pay
- ...CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients. You will become...Remote workDay shift
- ...commercialization platform for retailers, brands and manufacturers. We seek a Customer Support Specialist to be the primary contact for users of our Retail Planning and Pricing SaaS platform. You will respond to inquiries by email, chat, and phone, guide customers through...Remote work
- ...IT Support SpecialistTessera Labs is hiring an IT Support Specialist to own day-to-day IT operations for the company... ...room support) and remote work.What You'll DoServe... ...patching, device compliance, policy enforcement, access... ...accounts, permissions, SaaS tools) and hardware (...Remote workPolicyWork at office
- ...Digistorm is seeking a customer support specialist to assist schools using our SaaS products. You will handle tickets, chats, and calls with customers, applying... ...with Level 2 teams. Prior experience with remote work tools and a service mindset are essential. #J-1...Remote work
$73.58k - $103.91k
...chapter of your career. IT Support Specialist About the Role 6... ...technologies, identity systems, SaaS applications, endpoint management... ...tickets, chat, email, and remote support sessions.... ...Recruitment Privacy Notice and Policy Our Benefits: Full-time...Remote workPolicyFull time$129k - $152k
...best-in-class Technical Support to our customers. Our... ...the AI Agent Support Specialist , You'll own Ask-Ilma,... ...technical support at a B2B SaaS company, including... ...& wellness stipend ~ Remote workspace, internet, and... ...vesting ~ Flexible PTO policy, plus 80 hours of Sick...Remote workPolicyFull timeWork experience placementWork at officeImmediate startFlexible hoursDay shift$60k - $65k
...Work Summary: The IT Support Specialist provides front-line technical... ...all organizational sites and remote environments. As an individual... ...Security: Enforce compliance policies via Microsoft Intune (... ...OS updates, app pushing). SaaS Troubleshooting: Resolve core...Remote workPolicyFull timeLocal area- ...a global Intelligent Support-as-a-Service leader, partnering... ...the world’s leading SaaS, software, or hardware... ...to cooperate fully remotely; Inclusive... ...also – internal health policy; Responsive leadership... .... Over 1500+ specialists who already deliver exceptional...Remote workPolicyFor contractorsMonday to Friday
$55k - $65k
...overpayments, detect fraud, and enforce policy compliance across the entire... ...We’re looking for an IT Support Specialist to join Ottimate and help us... ...and access across our SaaS stack: SSO, MFA, provisioning... ...procurement, shipping to and from remote employees, configuration,...Remote workPolicyWork at office- ...President of Finance in a fully remote capacity. The company is... ..., systems, and team needed to support its continued expansion. The VP... ...Implement revenue recognition policies and confirm compliance with ASC... ..., ideally within a startup or SaaS environment \n CPA licensure...Remote workPolicy
- All Jobs > Implementation Support Specialist Full-time Description Summary... ...engaged, high-performing, remote team that shows up for our customers... ...to build out client custom policies Contributes to internal... ...Experience supporting SaaS-based applications or cloud-...Remote workPolicyFull timeWork experience placement
- ...Information Technology (IT) Specialist provides hardware,... ...technical assistance and support to PPIL users... ...all staff in a hybrid/remote workforce. Support PCs,... ...systems, and online/cloud/SaaS systems. Monitor and manage... ...improvements in processes, policies, configuration, tools,...Remote workPolicyTemporary workWork experience placementWork at officeLocal areaWeekend work
- AIA Contract Documents (ACD) is seeking a Product Support & Customer Care Specialist to serve as the frontline expert helping customers navigate our... ..., email, and chat channels. The role requires 1+ year in SaaS customer support, strong communication, empathy, and the...Remote jobContract work
- ...customer-focused Bilingual Client Support Specialist to provide exceptional... ...HIPAA requirements and company policies.Perform other related duties... ..., health technology, SaaS, or medical device services.... ...clinical staff.Familiarity with remote patient monitoring (RPM), chronic...Remote workPolicyWork at office
$19.17 per hour
...position provides certified peer support services to peers assigned to... ...their work. The Peer Support Specialist must be certified through the... ..., Power DMS (required agency policies and procedures), AWARDS... ...DEMANDS: The position is a remote position. Work is performed both...Remote workPolicyHourly payWork at officeWork from homeFlexible hoursNight shiftAfternoon shift- ...Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software,... ...company's ticketing system. · Provide remote support and troubleshooting for users... ...as needed. · Ensure compliance with IT policies, security protocols, and best practices....Remote workPolicyFull timeWork from home
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