Lead Product Manager, Personal Loans

LendingClub (soon to be Happen Bank) is built around a simple purpose: to help people turn intention into action and action into financial progress. We offer focused products, a frictionless mobile‑first experience, and clear terms with no gotchas. Respect and fairness are part of our DNA, shaping how we work, treat each other, and invest in our employees and community. About The Role Lead Product Manager to own the most complex, ambiguous, and cross‑cutting problems in the personal loans portfolio, from acquisition and application through decisioning, offers, and funding. You will shape portfolio‑level strategy alongside the Sr Director of Product Management, frame problems the team has not yet recognized, and set the standard for product craft that others model their work on. Your impact is measured by the quality of your strategic thinking, clarity of your problem framing, and the outcomes your work produces across the portfolio. What You’ll Do Drive improvements in funnel conversion and customer experience through data‑driven insights and validated customer research Frame high‑value problems the team has not yet identified: synthesize market signals, customer evidence, and business performance into new strategic opportunities Conduct continuous product discovery: build deep customer expertise through direct research, validate opportunities with evidence, and challenge assumptions Develop and manage a clear, evidence‑grounded product backlog and roadmap, communicating strategy and trade‑offs to cross‑functional leadership Align portfolio roadmap priorities with senior business partners, ensuring shared understanding of trade‑offs and investment rationale across the team Write clear problem statements, PRDs, epics, stories, and acceptance criteria that set the standard for how the team communicates with Engineering Partner with Product Delivery Management on portfolio planning, dependency management, and launch coordination Explore the use of emerging AI solutions and actively use modern AI tools to elevate research, synthesis, experimentation, and product development What Success Looks Like Portfolio strategy reflects your influence: clear investment rationale, well‑framed problems, and measurable outcomes tied to business performance Measurable improvements in funnel conversion, customer experience, and risk performance driven by initiatives you led or shaped Strong cross‑functional alignment and trusted partnerships across the organization, including Engineering, Design, Risk, Compliance, Operations, Marketing, senior business leadership, and your peers About You 8+ years of product management experience Experience working in regulated consumer fintech environments Demonstrated practice of continuous product discovery, including customer research, problem validation, and evidence‑based prioritization at portfolio scale Proven ownership of high‑traffic digital products with measurable customer and business outcomes in complex, regulated environments Strong analytical orientation and comfort defining KPIs and working closely with data Recognized cross‑functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teams Experience defining experimentation strategy for your assigned product domain Ability to clearly articulate strategy, frame trade‑offs, and influence senior leadership across technical, business, and regulatory audiences Strong product judgment recognized by peers; others seek your input on their hardest problems Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality Bachelor’s degree in a related field; or equivalent work experience Work Location San Francisco. This role requires in‑person presence weeks (Tuesday, Wednesday, Thursday) and does not consider remote placement. Relocation assistance is offered based on actual job level. Time Zone Requirements Primarily Pacific Time; flexible across time zones when necessary. Travel Requirements As needed to LendingClub offices and/or other locations. Compensation The target base salary range for this position is $187,000–$215,000. Salary is based on job‑related knowledge, experience, education, skills, and location. Additional compensation may include long‑term awards (equity) and an annual bonus tied to company and employee performance. Benefits include medical, dental, and vision plans for employees and families, 401(k) match, health and wellness programs, flexible time off, up to 16 weeks paid parental leave, and more. Equal Opportunity Employer LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr LendingClub