Veterinary Receptionist (Care Coordinator) - All Animal Clinic

Veterinary Receptionist (Care Coordinator) - All Animal Clinic PetVet Care Centers' All Animal Clinic is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. All Animal Clinic in Leighton, Alabama, is a full-service animal hospital offering comprehensive care for both companion and large animals, all under one roof. Known for its walk-in convenience and compassionate, experienced team, the clinic delivers high-quality care in a welcoming, community-focused environment. Why Join Us We are a small and busy team who takes pride on our teamwork. Animal welfare is always our top priority. Scheduling is flexible. Key Responsibilities Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience. Customer Service experience. Willingness to learn. Willingness to work on a team. Applicants must be 18 years of age or older to be considered for this position. Preferred Skills (Nice to Have) Experience with animals. Schedule: Main/Majority of shifts will fall Monday through Friday between the hours of 7:30am to 6:00pm plus weekend kennel rotations. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: Medical, dental, and vision insurance. Paid Parental Leave (birth, adoption, foster). 401(k) with discretionary contribution. Team Member Pet Discounts. Emotional wellbeing support — including Calm app access and 24/7 EAP. CE stipends and career development resources. Grant Circle — a relief fund for team members facing personal hardship. Local hospital culture backed by national resources. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices. Why Consider Our Leighton Hospital? At All Animal Clinic, our team members all share the same passion for making and keeping animals healthy. Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care. We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you. We invite you to explore your veterinary career options with All Animal Clinic, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team. #J-18808-Ljbffr