Head of Customer Recovery & Retention
Cloudbeds
Cloudbeds is seeking a Manager, Customer Recovery to lead a specialized team focused on retaining at-risk accounts and transforming frustration into loyalty. You will orchestrate the Fire-Team, drive proactive rescue operations, and work cross-functionally with Product, Engineering, Support, and Sales to restore trust and prevent churn.
This remote role centers on mid-market and SMB recovery motions. You bring 5+ years in Customer Success and 2+ years of people leadership, with demonstrated
#J-18808-LjbffrVacancy posted 1 day ago
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