Operations Business Partner

Operations Business Partner

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

Turner & Townsend is seeking an experienced, self-driven, detailed oriented Business Finance and Operations Manager to assist with all aspects of the Real Estate sector business support function for our New York City Cost Center. The candidate will work closely with the broader Finance team and Commission Managers/Directors/Cost Center Leaders with respect to overall commercial finance and operations.

On-site NYC office presence is required 3 days out of the work week.

Specifically, the Business Finance and Operations Manager will be responsible for the following:

• Collaborate with Commission Managers/Directors/Cost Center Leads to forecast, invoice, and monitor project budgets, identify potential issues, and analyze financial performance.
• Work closely with the finance team to ensure accurate revenue and cost allocation, improve billing processes, and drive process efficiencies.
• Analyze utilization data, including timesheet compliance and accuracy, and support Cost Center Leaders with utilization reporting.

Compliance & Training:

• Understand and communicate SOX compliance requirements and assist SOX ambassadors in promoting compliance within the territory.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Operational Support:

• Review and analyze expense submissions, ensuring timely and accurate accounting and invoicing.
• Coordinate midmonth and monthly forecast meetings with leadership teams.
• Assist with sector reporting for the Real Estate Sector.
• Review trial balances and update related commercial documents.
• Ensure adherence to T&T standard procedures and policies across the commercial function.
• Support the preparation of bids by reviewing project margin templates and financials.
• Coordinate all external client procurement portal registrations.
• Provide general administrative support, including meeting preparation and coordination.
• Monitor mandatory training and declaration completions across the territory.

Project Management & Collaboration:

• Learn and support the digital team with the development of cost center leader dashboards.
• Lead, manage, or coordinate with existing market operations leads.
• Assist with special projects as requested.

Qualifications

• Excellent written and verbal communication skills with strong attention to detail and accuracy level.
• Strong organization skills with the ability to prioritize effectively ensuring all deadlines are met.
• Strong team skills, collaborating with and supporting colleagues, senior management and external clients.
• Strong problem-solving skills and the ability to think critically and strategically. Anticipate needs and proactively resolve issues.
• Resilient character, comfortable with operating in a fast-paced environment, managing multiple stakeholders and tight deadlines.
• Ability to handle confidential information and maintain the security of records and files.
• Self-starter who takes initiative to improve processes.
• Results driven with a pro-active approach.

Education and Experience:

• Bachelor's degree, business or related field is preferred.
• Five+ years of experience in a business support/operations or finance/accounting function is preferred.
• Experience in client billing.
• Experience working in a professional services or consulting environment is a plus.
• Experience with Microsoft Dynamics 365 accounting software is a plus.

Additional Information

The salary range for this full-time role is $65K-$70K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications.

On-site presence and requirements may change depending on our clients' needs.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.