Security Shift Supervisor - Retail

GardaWorld Security Services is Now Hiring a Security Shift Supervisor - Retail!

Ready to suit up as a Security Shift Supervisor?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Shift Supervisor, you will be the person addressing threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Locations: Livermore, CA
• Schedule: Full-Time, 40 Hours Per Week 12:00am - 8:30am (Must be available all week)
• Competitive hourly wage of $23/ hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Security Shift Supervisor

• Day to day supervisor operations such as training new officers, doing post checks, scheduling to make sure the site has zero dark posts, direct, supervise, and support shift officers.
• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control and be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting
• Ensure that operational logs, records and post orders are maintained appropriately.
• Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
• Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
• Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
• Perform regular patrols to identify potential risks
• Supervise & manage employees on your shift at your assigned job site.
• Maintain a healthy, professional relationship with our client at the assigned site.
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Officer

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• 6 months in a security leadership position required
• 2 years of security industry experience is preferred
• Strong report writing skills
• Sharp visual acuity and exceptional concentration skills
• Strong proficiency with technology
• If you have Security, Military, Law Enforcement experience – even better!
• Must have a current BSIS issued Security License (Guard Card) and additional 32 hr. security trainings. (Additional security trainings may be obtained during the onboarding process)

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.