Service Director

Kunes Auto Group is seeking a professional and customer-focused Automotive Service Director to join our growing team. This is an exciting opportunity to build a rewarding career with one of the Midwest’s fastest-growing automotive groups. We are looking for a motivated leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. Position Overview As an Automotive Service Director, you will play a critical role in overseeing daily service operations, ensuring customer satisfaction, supporting service advisors and technicians, and maintaining efficient workflow throughout the department. The ideal candidate is organized, driven, and committed to operational excellence. Key Responsibilities Provide exceptional customer service and maintain strong client relationships Assist customers with vehicle service needs and communicate repair recommendations clearly and professionally Oversee service department operations to ensure efficiency, productivity, and profitability Coordinate workflow between service advisors and technicians Monitor repair progress and keep customers informed throughout the service process Resolve customer concerns promptly and professionally Ensure compliance with dealership policies, safety standards, and manufacturer procedures Support and motivate team members to achieve department goals Qualifications 3 years previous automotive service management required Strong customer service, communication, and leadership skills Excellent organizational and multitasking abilities Proficient computer and technology skills High school diploma or equivalent required Valid driver’s license with a clean driving record Ability to work effectively in a fast-paced, team-oriented environment Benefits Kunes Auto Group offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) retirement plan Paid time off and holidays Supportive and professional work environment Advancement opportunities within a rapidly growing organization Compensation - $125K - $175K based on experience Kunes Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr