Restaurant Server

Every guest interaction is an opportunity to create a memorable experience.

As a Restaurant Server youll play a key role in delivering the warm attentive service that reflects our commitment to hospitality excellence.

Your positive attitude attention to detail and passion for guest satisfaction will help set us apart.

Rate of Pay: $5.00 per hour plus tips

Overview:

The Restaurant Server will take food and beverage orders retrieve and serve alcoholic non-alcoholic beverages and food orders to guest tables according Hotel specifications courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

Potential Career Paths:

F&B Supervisor F&B Manager Director of Food and Beverage-Director of Operations General Manager - VP of Food & Beverage

Key Duties & Responsibilities:

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot cold and mixed drinks for patrons and chill bottles of wine.
• Roll silverware set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee food tableware and linens.
• Explain how various menu items are prepared describing ingredients and cooking methods.
• Prepare tables for meals including setting up items such as linens silverware and glassware.
• Remove dishes and glasses from tables or counters take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders and by greeting seating and thanking guests.
• Perform cleaning duties such as sweeping and mopping floors vacuuming carpet tidying up server station taking out trash or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses and pour the wines for customers.
• Perform food preparation duties such as preparing salads appetizers and cold dishes portioning desserts and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt pepper sugar cream condiment and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas including giving directions.

Education and Experience:

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• Must have good understanding of the English language andprevious guest/customer relations experience.
• Certification of previous training in liquor wine and food service preferred.
• Must be TIPS CARE (or equivalent) certified or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status sexual orientation gender identity or disability status.