Director of Operations

Responsibilities The Director of Operations will provide leadership, direction and oversight in a manner consistent with the mission and core values of the organization and industry standard business practices. The Director will develop budgets, establish and apply established policies and procedures, and insure development and implementation of efficient workflow processes in all areas of the practice. This position is responsible for the identification and development of revenue opportunities, physician relationship building, practice building and expansion, and overall site and practice enhancement. This position works closely with all the physicians and staff in the site as well as the Site Medical Director and the Vice President. The position also interacts closely with other senior management team members to drive the success of corporate initiatives, practice development and key organizational goals. The Director also has responsibilities to oversee the day to day activities in the site as well as the primary care practice, physicians and staff. Requirements Must possess a high school diploma or GED Must possess a degree in: Bachelor of Science Degree in Healthcare Administration or related field – 10 years of progressively increasing management experience can replace the education requirement. Masters in Healthcare Administration, preferred. Must possess 5-7 years of progressively increasing management responsibility in physician practice administration, healthcare administration or a related field. Experience with EPIC Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions Must possess skills in: Physician and staff relationship building. Must possess skills in: Excellent computer skills including experience in using excel, Outlook (E-Mail), Practice Management Software applications, financial management applications and other related applications. Must possess skills in: Development and interpretation of complex financial documents including profit & loss statement, budgets and other related reports. Must possess skills in: Human Resources Management Must possess skills in: Business planning and development. Must possess skills in: Strong interpersonal skills. Must possess skills in: Ability to be detail-oriented and still remained focus on larger goals/targets. Min USD $40.24/Hr. Max USD $72.43/Hr. Benefits Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Reimbursement for tuition, books and fees Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas. #J-18808-Ljbffr