Assistant Director Operations

JOB DETAILS Requisition #: 664982 Location: Johns Hopkins Hospital, Baltimore, MD 21287 Category: Manager/Supervisor Schedule: Day Shift Employment Type: Full Time SUMMARY The Assistant Director of Operations plans, administers and directs all meal services operations. Establishing and maintaining effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees. PRINCIPAL DUTIES Develops, implements and maintains trayline and retail operations Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation Develops schedules and assignments Supports operation of the nutrition services software system that manages retail and patient operations Monitors employee performance Responsible for staff training Responsible for supervising human resource, finance and administrative positions Responsible for regulatory adherence Drives and improves customer satisfaction Conducts quality assurance monitoring Responsible for adhering to sanitation requirements Develops policies and procedures related to all meal services and finances Develop and manage clinical performance improvement plans and activities EDUCATION AND EXPERIENCE BS Degree preferred; experience will be considered in lieu of a degree 5-8 years previous management experience in large-scale/high-volume food service operation required Serv‑Safe Certification preferred BENEFIT PACKAGE Full medical, dental, and vision plans Retirement plans Paid time off (PTO) Tuition reimbursement for you and your dependents Employee Referral Program Bonus And more! Visit Salary Range: Minimum $38.44/hour - Maximum $67.27/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug‑free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr