Systems Analyst Support

Hello ,

We have the following openings with Capgemini at Systems Analyst Support. Kindly send your updated resume if interested at View email address on click.appcast.io and you may reach out to me at View phone number on click.appcast.io.

Job Title

Systems Analyst Support

Location

Seattle, US

Duration

12 months and possible Contract-To-Hire with Capgemini any time after 90 days

Job Description: CGEMJP00363441 - Systems Analyst Support - Seattle US

JOB DESCRIPTION:

• Summary of Key Responsibilities

• Provide support for PED rollout

• Document and share the steps of resolutions

• Ensure operational stability and minimal down time of core Retail Payment systems daily

• Show empathy to store partners and always seek ways to serve them better

• Ability to establish cross-functional, collaborative relationships with business, technology and store partners

• Communicate complex ideas and concepts to non-technical peers and customers

• Ability to effectively manage and partner with technology vendors to deliver against business objectives

• Upholds company policies, and legal/regulatory requirements

Required Qualifications:

• Candidate should have helpdesk and account provisioning experience

• Candidate must be able to deal with ambiguity and be flexible in both schedule and workflow

• Attention to details is a must.

• Candidate willingness to learn and positive attitude- technical can be taught

• Communication with customers or external parties

• Working knowledge of Service Now, Jira, Meraki and Splunk is required

• Remote management

• Software distribution experience

• General network troubleshooting

• Experience with Financial, payments or fraud detection systems preferred

• POS Support experience especially with Oracle Simphony preferred

Regards,

Manish Jakhar

Millennium Software Inc.

Cell: View phone number on click.appcast.io

2000 Town Center, Suite 300, Southfield, MI, 48075

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