Process Engineer(10 yrs project management)_ITIL preferred

Process Engineer(10 yrs project management)_ITIL preferred 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices. The key areas of focus and deliverables are: Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal Assess current in-scope processes and make additional recommendations for improvements related to efficiency Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities Develop process maps Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team Ensure process interface with dependent, or related, processes across the enterprise Apply industry process engineering best practices to legacy and new processes Three or more years’ experience with Process Engineering techniques and models Expert knowledge in designing and implementing processes and process assets and/or frameworks Successful completed the Intermediate Concepts of CMMI course Active Project Management Professional (PMP) An understanding of IT Service Management framework 10+ years’ experience with Project Management practices Knowledge of large-scale process methodologies and frameworks in State government environments is a plus Webcam interview is acceptable. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr 360-IT-Professional