Customer Service Attendant (Sales & Operations)- Whitman

Job Description

Job Description

Customer Service Attendant (Sales & Operations)

The Wave Car Wash | Lacey, WA

Earn $17.13/hour + Tips + Commissions + Performance Bonuses

Active Work | ️ Outdoors | Customer Service | Sales | Career Growth

Work Hard. Grow Here. Serve Others.

Looking for more than just a job?

At The Wave Car Wash, we believe great careers are built by people who are willing to work hard, serve others, and never stop growing.

As a veteran and family-owned company serving Western Washington since 2005, we've built our reputation on exceptional customer service, strong teams, and developing leaders from within.

This isn't just a place to earn a paycheck—it's a place to grow personally and professionally while making a positive impact on your team, your customers, and your community.

If you have a strong work ethic, lead with integrity, enjoy staying active, and want to be part of a team that genuinely supports one another, we'd love to meet you.

Why You'll Love Working Here

Competitive Pay

• Starting at $17.13/hour
• Tips
• Sales commissions
• Performance bonuses

Career Development

We believe in promoting from within.

Many of our leaders started in this very position. Through hard work, coachability, and a commitment to serving others, they've grown into leadership roles across our company.

Whether your goal is to become a Shift Lead, Assistant Site Manager, Site Manager, or continue pursuing new leadership opportunities as The Wave grows, we'll provide the training, coaching, and support to help you get there.

Benefits & Perks

• Paid Time Off after 90 days
• Weekly free car washes
• $30/month gym reimbursement (with qualifying visits)
• Supplemental insurance options
• Flexible scheduling
• Performance-based pay increases
• Company events and team celebrations

What You'll Do

This isn't your typical customer service job.

You'll spend your day working outdoors, preparing vehicles, helping customers, recommending wash packages and Unlimited Wash Club memberships, and keeping the site clean, safe, and welcoming.

This is a physically active role where you'll be walking, bending, lifting, scrubbing vehicles, and staying on your feet throughout your shift. Some days are fast-paced and demanding, while others allow time for training, cleaning, and continuous improvement.

If you enjoy working hard, staying active, and seeing the results of your effort at the end of each day, you'll fit right in.

What It Takes to Succeed

The best team members at The Wave are people others can count on.

Success in this role means:

• Showing up on time, prepared, and ready to work.
• Leading with integrity and doing the right thing—even when no one is watching.
• Putting your team before yourself.
• Taking pride in creating exceptional customer experiences.
• Recommending products that genuinely help customers.
• Welcoming coaching and striving to improve every day.
• Bringing a positive attitude and strong work ethic to every shift.

At The Wave, reliability isn't just expected—it's how we earn the trust of our teammates and our customers.

No previous car wash experience? That's okay. We'll teach you everything you need to know.

Qualifications

• Must be at least 16 years old.
• Reliable transportation and dependable attendance are essential.
• Weekend availability required.
• Open availability preferred.
• Ability to work outdoors in varying weather conditions.
• Ability to perform physical work throughout your shift.
• Ability to thrive in a fast-paced, team-oriented environment.

Ready to Ride the Wave?

If you're looking for an easy job, this probably isn't it.

But if you're looking for a place where your hard work is recognized, your growth is encouraged, and your impact is felt every day, we'd love to meet you.

Apply today and join a team that's committed to working hard, growing together, and serving others.