Ambassador - Nintendo NY

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment System TM more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario TM , Donkey Kong TM , The Legend of Zelda TM , Metroid TM , Animal Crossing TM , Pikmin TM and Splatoon TM across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact View email address on click.appcast.io or View phone number on click.appcast.io.

SUMMARY

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with unique and memorable Nintendo experience.

DESCRIPTION OF DUTIES

Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues. Cross-sells merchandise, recommending products to anticipate and meet customer needs. Promptly and accurately processes all point of sale transactions. Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs. Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization. Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays. Supports daily accurate record keeping through focused cycle count procedures and product counts. Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude. Assists with product events including line management, product demonstrations, and sales processing. Occasionally represents Nintendo at off-site consumer events. Maintains area inventory including performing cycle-counts and ordering products and supplies. Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room. Maintains departmental lists, databases, customer profiles, and resource materials. Creates, updates, and maintains departmental process & training documents. Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.). Compiles and prepares daily and month-end reporting.

SUMMARY OF REQUIREMENTS

Minimum of one year of related retail experience. Previous retail experience, preferably at a high volume or flagship location. Ability and willingness to develop game knowledge and experience. Ability to perform routine display repair/maintenance. Accurate cash and inventory control experience. High school diploma or equivalent. Valid driver license and insurance. This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

PAY RANGE

$23.66 — $31.84 USD

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