Service Sales Representative

Service Sales Representative

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Service Sales Representative to join our security business unit.

Primary Responsibilities:

• Business Development & Customer Engagement
• Identify, prospect, and develop new service sales opportunities through outbound sales activities, including cold calling, canvassing, networking, referrals, and in-person customer visits.
• Generate new business opportunities through consistent market presence and customer engagement.
• Identify opportunities to expand service offerings within existing customer accounts.
• Conduct customer meetings, site visits, and presentations to communicate the value of Pavion's service offerings.
• Build and maintain relationships with new and existing customers to understand their business needs and identify service solutions that provide ongoing value.
• Sales Execution & Pipeline Management
• Manage all stages of the sales cycle, from prospecting and qualification through proposal development, negotiation, and close.
• Develop and maintain a pipeline of opportunities sufficient to achieve sales objectives.
• Develop and execute territory plans to support revenue growth and business development goals.
• Prepare, present, and follow up on service proposals that align with customer needs and business objectives.
• Utilize CRM tools to document sales activities, manage opportunities, and maintain forecast accuracy.
• Analyze customer, pipeline, and sales performance data to prioritize activities and maximize sales effectiveness.
• Collaborate with operational and technical teams to develop customer solutions and support successful service delivery.
• Other duties as assigned

Basic Qualifications:

• 3+ years' experience in business-to-business (B2B) sales, service sales, or a related customer-facing role
• Demonstrated success developing new business through outbound prospecting and relationship-building activities
• Experience managing opportunities through a structured sales process from prospecting to close
• Strong verbal, written, and interpersonal communication skills
• Proficiency with CRM tools and systems to manage pipelines, forecasts and sales activities
• Proficiency with Microsoft Office applications
• Strong organizational and time management skills, with the ability to manage multiple opportunities and priorities simultaneously
• Self-motivated with the ability to work independently and manage an active sales territory
• Ability to spend a significant portion of time in the field meeting with customers and prospects

Preferred Qualifications:

• Experience selling service agreements, managed services, recurring revenue offerings, consulting services, or other service-based solutions.
• Experience selling services within security, fire, professional services, building technologies, or related industries.
• Experience working in a field-based sales environment with frequent customer meetings and territory management responsibilities.
• Demonstrated success growing a territory through proactive business development activities.

The salary range for this position is $65,000$90,000 annually, plus commission. The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at View email address on click.appcast.io. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.