Information Technology Administrator

We are looking for a hands-on IT Administrator Contractor to drive day-to-day IT operations and support our globally distributed, remote-first workforce. You'll be the primary operator across identity, SaaS platforms, and endpoint management-ensuring reliability, security, and scalability of our internal systems. This role is ideal for someone who thrives in an async, high-trust environment, operates independently, and proactively automates manual work. IT Administrator Key Responsibilities Global IT Support: Resolve hardware, software, access issues across all time zones. Identity & Access Management: Responsible for IT onboarding and offboarding, provisioning, SSO, and access control. Automation: Design and implement workflows using tools like Tines, N8N, or scripting to reduce manual effort. Asset & Compliance Management: Maintain software licensing, hardware inventory, vendor coordination, and support compliance efforts for SOC 2 and ISO 27001. Security Partnership: Partner with Security to enforce endpoint protection, MFA, and access policies. IT Administrator Technical Expertise Google Workspace administration (org units, policies, security, access and integration management) Identity: Implementing and managing SAML, SCIM, OAuth 2.0, and SSO integrations. Endpoint management: MacOS and Windows 11 in remote environments Automation: Practical experience with Tines, Zapier, N8N, and/or scripting PowerShell, Python, Bash). Cloud fundamentals: IAM in AWS and Azure Security fundamentals: MFA, endpoint protection, least-privileged access control Operational Skills Proven ability to operate independently in a remote-first environment Excellent written communication for policy, runbooks, and non-technical stakeholders. Strong troubleshooting across complex systems Preferred Qualifications Apple ecosystem management Apple Business Manager, MDM Advanced Jira and Confluence administration #J-18808-Ljbffr Resolution Technologies, Inc.