Patient Care Technician

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. Patient Care Technician's Main Objective: Overall, the Patient Care Technician is responsible for delivering an excellent patient experience while driving accurate, efficient study execution, ensuring: Patients have a positive, professional, and comfortable experience throughout their time in our clinic Visits are completed accurately and efficiently, ensuring adherence to clinical trial protocols at all times Patient screening, enrollment and retention activities are executed focus and follow-through Patients are guided through the study journey to help ensure they attend and complete required visits Clinical and visit data are entered timely and accurately into required systems and documentation platforms Patients, physicians, and other stakeholders receive clear, timely communication Skills Needed to Win 1+ years of professional experience Strong communication skills, sound judgment, and a decisive, solutions-oriented approach to fast-moving or uncertain situations High attention to detail and ability to stay organized across competing priorities Ability to quickly learn protocols, systems, and clinical workflows A collaborative, patient-focused mindset Helpful experience may include: Exposure to healthcare, patient care, or clinical trials (nurse, medical assistant, or medical scribe experience is ideal!); comfort with clinical documentation and charting; experience with blood draws, ECGs, and vital signs How We Work: DelRicht Research’s Core Values Production : We deliver on our promises, take action, and solve problems proactively. Humility : We support each other, bring enthusiasm, and embrace change. Consistency : We value accuracy, persistence, and staying calm under pressure. Team Perks & Benefits at DelRicht Research Medical Insurance, with generous employer paid contributions Dental and Vision Insurance Short and Long Term Disability and Group Life Coverage Paid Time Off that builds throughout your career with the company 401K (+ discretionary match/profit sharing) Quarterly Bonus Plan Professional Development Program Success-Driven Environment where data drives decisions and insights Job Type Full-Time, 40+ hrs Location: On-site, with equal presence in our Charleston and Mt Pleasant clinics Salary Range $50,000-$55,000 We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. #J-18808-Ljbffr DelRicht Research