Subaru Express Service Advisor

divh2Express Service Advisor/h2pAt Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years./ppExpress Service Advisors at Carter Subaru manage approximately 20-25 repair orders per day, all express service, menu maintenance and light repair. This position includes greeting the customer, writing repair orders, managing additional work needed, advising maintenance needs, proving clear explanations to customers and invoicing/cashiering. Also includes answering phones and scheduling. This is a full time, 5 day a week position. Pay is $23.00 per hour, plus commission based on customer satisfaction and ranges from $56K-76K/year. This position is an excellent place to learn the skills needed to become a service advisor./ph3What We Offer/h3ulliCompetitive compensation plans/liliMedical, Dental Vision after 30 days of employment/lili401(k) + Company Match Plan after 90 days of employment/liliAFLAC, Legal Shield Identity Theft Shield, FSA, Pet Insurance Discount/lili529 College Savings Plan/liliPaid time off after 90 days of employment/liliGrowth opportunities/liliPaid Training/liliEmployee vehicle purchase plans/liliFamily owned and operated/liliLong term job security/liliDiscount Program/liliDiscounts on products and services/li/ulh3Responsibilities/h3ulliOversee flow of Express Service./liliEnsure that customers receive prompt, courteous, and effective service./liliTake ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer./liliProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled./liliEnsures that the daily inventory of technicians time is consistently sold to service customers./liliManage repair orders and cars as the work through the shop for maintenance./li/ulh3Qualifications/h3ulliPrevious car dealership experience preferred but not required/liliOrganized and friendly personality/liliDemonstrated ability to manage others/liliTime management skills/liliFantastic communication skills with your customers/liliExcellent customer service skills/liliProfessional, well-groomed personal appearance./liliWA state drivers license is required/liliClean Clear WA state driving record is required/liliPre-employment background check, reference check drug screen is required/li/ulpCarter Motors is a proud equal opportunities employer; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices; candidates with a criminal history will undergo an individualized assessment post-offer./p/div