Medical Assistant Supervisor

Sea Mar Community Health Center is a health care organization serving the residents of King, Skagit, Snohomish, Pierce, Clark, Whatcom, Thurston, Franklin, Grays Harbor, and Island Counties. Please visit our website at to find out more about our services. Sea Mar is a mandatory COVID-19 and flu vaccine organization Compensation Hourly Rate: $27.32 - $28.38 DOE Position Summary Full-time Medical Assistant Supervisor position available at our White Center Medical Clinic. The Medical Assistant Supervisor is a leadership position, working collaboratively to ensure all patients are receiving quality care and services. Responsibilities may include, but are not limited to, overseeing the performance of the medical assistants working in the clinic, assisting with patient flow issues, performing procedures as needed, ensuring that all medical assistants are completing every clinical quality measure for all patients, assisting with patient assessments, and administrative duties as assigned. Duties To hire, train, and supervise MAs in order to ensure effective and efficient patient care is being provided. In doing so, each patient will receive quality, patient-centered care following established clinical guidelines for both preventive care and chronic disease management. The MA Supervisor is responsible for evaluating medical assistant performance, and may provide feedback on the performance of other positions within the clinic. To ensure all performance measures are met, which include but are not limited to clinical quality measures, provider productivity and resource management. To provide clinical and administrative supervision to the clinical care team personnel in the clinic, including medical assistants (MAs), care coordinators, externs, and phlebotomists. Ensure all employees adhere to the AIDET model of service with the expectation that every employee provides exceptional service to every person, every time. Conduct nursing audits to measure staff performance and patient health outcomes. Plan and implement on-going in-service trainings for staff according to the established requirements. Trainings include annual corporate trainings, QI trainings specific to the nursing department and infection control, and any trainings needed to accommodate system or regulatory changes. Ensures medication administration, storage, maintenance, dispensation, and waste logs are maintained in accordance with Sea Mar policies and procedures. Requirements Strong leadership, supervisory and training skills with a strong clinical background in ambulatory care. Actively participate in staff meetings. Interact sensitively and effectively with people of diverse backgrounds. Anticipate the needs of patients and providers according to clinical presentation. Anticipate the needs of the clinic according to existing demands and resources and based on historical trends. Flexibility with clinic hours. Willingness to take on new projects. Experience working with multicultural/diverse populations. Bilingual English/Spanish is required. Education Requirements Must have graduated from an accredited program with an active MA-C license in the State of Washington or be licensed as an LPN in the State of Washington. Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and maintain current certification throughout employment. Must have completed state‑mandated HIV/AIDS education. What We Offer Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. Full‑time employees working 30 hours or more receive an excellent benefit package including: Medical Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid‑time‑off starting at 27 days per year + 10 paid holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Yessica Alejandre, HCA, at View email address on click.appcast.io. Sea Mar is an Equal Opportunity Employer Sea Mar is an Equal Opportunity Employer. #J-18808-Ljbffr Sea Mar Community Health Centers