Care Coordinator (Medical Receptionist/PSR)

Job Title

Texas Physical Therapy Specialists (TexPTS) is seeking a dedicated professional for a key role in our team.

Job Description

You'll achieve success by managing front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service. Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents. Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience.

Benefits

Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally. A focus to create a diverse, equitable, and inclusive workplace culture. Generous Paid Time Off. Industry-leading Medical, Dental, Vision, LTD insurances. 401(k) Employer Matching. Family Building and Parental Benefits.

*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.

Qualifications

Requirements: High School Diploma/GED required. Basic office and customer service skills. Previous experience in a similar role desired but not required.

About Us

For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we're committed to empowering the next generation of physical therapists.

TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country.

Voted "Best Places to Work" 2023, 2024, and 2025! 4+ star employer as rated on Glassdoor!