IT - Product Manager/Technology - Senior

Job-ID29243282Reference26-25538Phoenix preferred - Will be mostly remote, occasional visits to office What you’ll do:

• Serve as the primary contact for product and IT partners to ensure that resource demand is well documented along with cross domain dependencies as known, understanding program roadmaps and prioritization.
• Actively manage BCAT PI readiness backlog; bridging intake and triage with time commitments and readiness to ensure continued cadence and focus, in alignment with workforce forecasting and planning.
• Actively manage logistics of internal release board, ensuring a focus on outstanding product deliverables, carryover commitments and identifying associate/client impactful releases and internal communication needs.
• Actively manage BCAT intake backlog ensuring timely assignment and understanding of the time commitments requested and key drivers. Assist in tactical prioritization in partnership with Product and Tech PLs.
• From time to time, may be required to coordinate cadence and follow up on cross-team, large program time-sensitive defects, and team-specific warranty issues as applicable, with focus on key project showstoppers, helping to assess priority and understanding of client or associate impact.
• Responsible for department focused roll up reporting and communication on key metrics pertaining to pipeline and priority items.
• Tracking production release of all committed work across PIs
• Maintenance of Product Catalog documentation
• Assist in PDLC domain rollout
• Assembly of opportunities and focus items for tactical improvements.
• Provide thought-leadership on demand needs and insight on process improvement
• Facilitate and drive issues resolution and retrospectives between stakeholders
• Understand both business and technical dependencies between business areas and within systems that support or may be impacted by middle office functionality; upstream as well as downstream
• Develop ‘As Is’ knowledge of platform systems and ‘To Be’ system solutions and flows
• Assist CAT in handling complex, high-profile projects (across multiple domains, systems and stakeholders)
• Adapt to changing priorities and managing of multiple tasks

• Strong critical thinking skills a must
• Proven ability to build a strong partnership and trust with stakeholders
• Strategic mindset to help drive product management decisions, governance, and long-term vision
• Risk and issues management for domain level risks and interdependencies
• Strong analytical and problem-solving skills - ability to quickly analyze data to identify key insights and apply them to the business, quantitative and qualitative analysis
• Confidence in presenting both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal
• Understanding of cross-functional dependencies and how they impact project execution
• Excellent communication, interpersonal, organizational and negotiation skills
• Product and project management skills; business judgment, including ability to balance resources need, evaluate and address risks, and concisely articulate trade-off decisions
• Strong orientation to clients, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external)
• Ability to analyze and communicate technology recommendations to business stakeholders
• 5-to-10 years’ experience managing requirements for multiple large, complex and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments
• 7-10 years’ experience in software development methodology (Agile Framework), preferred
• Proven ability to write business requirements, including user stories, use case development and workflow documentation
• High attention to detail and the ability to see things through from concept to implementation
• Securities Industry/Operational background preferred, a focus on account open solutions
• Prior working knowledge of JIRA or any related Scrum tools preferred
• Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint and Visio
• Bachelor’s degree or equivalent business experience