Bilingual Account Collection Specialist

Job Description

Job Description

Benefits:

• Free uniforms
• Paid time off
• 401(k)
• 401(k) matching
• Employee discounts

STOP - If you are applying for the sake of just applying to every job offer, or you have not worked at the same company for more than 1 year, or your past experiences do not coincide with the requirements and responsibilities of this position.  DON'T APPLY HERE!

Requirements:
Must be able to speak in English and Spanish.

• Must have a high school diploma, NOT A GED.
• Must have a valid driver’s license and a good driving record. NO EXCEPTIONS
• Must be a good communicator, and good math skills. 
• Must be able to lift and carry loads up to seventy-five (75) pounds. We deliver furniture and appliances, you must be physically fit for this job.

Specific Duties:

• Responsible for the protection of all store property including the proper in/out procedures for inventory, proper documentation and verification of order forms, daily walk-through, and proper use of store alarm.
• Responsible for all monies received by the store and an associate in the field including proper cash handling and control procedures.
• Responsible for the administration of all company policies and procedures in the store.
• Responsible for the accurate reporting of all company transactions.
• Responsible for the increase of store business and maintaining of stores' non-renewed account standards.
• Ensures that Vehicle Maintenance Reports are performed on a weekly basis.  

You must be able to learn, retain and apply everything you are taught. Rent to own is not rocket science, the tasks you will be taught are not tough to understand or perform, but you must be able to learn them, remember them, and apply them. We have a robust system to teach you what you need to know to be an effective member of the team.

Required Skills:

• Ability to understand oral and written instructions.
• Ability to read, write and perform arithmetic functions quickly and accurately.
• Ability to reason and make independent decisions.
• Ability to manage situations with customers and associates.
• Ability to perform all subordinate job functions.

Efforts, Demands, and Conditions:
Work is performed in changing environments. Walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, you must determine alternate solutions and deal with the pressures of multiple activities and changes. 

• Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
• Required to use a hand truck to move merchandise.
• Work to ensure you and your team use company vehicles per company policy.