Front Desk Clerk

Front Desk Clerk

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states "the care of the patient is our reason for existence," and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Front Desk Clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.

Schedule: Part-time, 20-24 hours/week, shifts starting at 8:00am; Sundays off; no overnight shifts

Compensation: Pay range from $15-$18 per hour, depending on qualifications and experience

Benefits:

• Comprehensive medical, dental and vision benefits
• Life insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Employee assistance program
• Wellness program
• Among others

What You Can Expect:

• Enters treatment information into the MIS.
• Initiates, maintains, and completes the medical record.
• Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
• Prepares meeting agendas and minutes as requested.
• Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director.
• May perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties.
• Works with integrity; upholds organizational goals and values.
• Reacts appropriately under pressure; accepts responsibility for own actions.
• Uses equipment and materials properly; adapts to changes in the work environment.
• Demonstrates attention to detail with accuracy and thoroughness.

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• High school diploma or general education degree (GED) preferred.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Should have knowledge of Spreadsheet and Word Processing software.

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.