Manager, Stakeholder Engagement & Communications - 12 Month Max Term Contract

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Your Team

ASX Supervision is the division responsible for the supervision of market participants and issuers listed on the exchange and is at the front line of ASX’s core license obligations to monitor and enforce the market’s operating rules that helps maintain a fair, orderly, transparent market and fair and efficient facilities —protecting not only the interests of investors but also the reputation of Australia’s financial system as a whole.

Your responsibilities Engagement and communications planning

• Develop and maintain ASX Supervision’s stakeholder engagement and communications plan and forward calendar.
• Work with teams to identify engagement priorities, audiences, channels and timing.
• Coordinate engagement activity across the division.
• Support leaders and subject matter experts to prepare for external engagement.

Stakeholder communications and digital content

• Draft and coordinate stakeholder communications, including EDMs, website content, presentations, briefings and other external materials.
• Translate complex information into clear, concise and accessible plain language.
• Maintain ASX Supervision content across relevant websites and digital channels.
• Work with marketing and digital teams on publication and ongoing content maintenance.
• Ensure communications meet ASX brand, editorial and approval requirements.

Education, events and stakeholder engagement

• Develop educational content and initiatives for listed companies, market participants, issuers and other stakeholders.
• Work with subject matter experts to create practical educational materials, presentations, guides and digital content.
• Coordinate webinars, briefings, forums and stakeholder events.
• Gather feedback to improve future education and engagement activity.

Communications for change

• Develop communications for initiatives affecting external stakeholders.
• Identify affected audiences and communication needs.
• Explain what is changing, when, and any actions stakeholders need to take.
• Coordinate communications across channels and align timing with implementation plans.

Measurement and reporting

• Track engagement activity, participation, digital engagement and stakeholder feedback.
• Identify recurring questions and opportunities for further communication, education or engagement.
• Provide regular updates on delivery of the engagement and communications plan.

Experience and capabilities:

• Experience in stakeholder engagement, communications or a related discipline.
• Exceptional writing and editorial skills, with the ability to communicate information in clear, concise and plain language.
• Strong attention to detail, accuracy and the careful use of language.
• Experience developing digital and website content and stakeholder communications, including EDMs.
• Experience developing educational content and coordinating webinars, events or other stakeholder engagement activities.
• Experience working within established brand, editorial and communications standards.
• Strong planning, coordination and organisational skills.
• Sound judgement and the ability to manage multiple priorities.
• A practical, hands-on approach to delivery.
• Experience in financial services, financial markets, regulation or another complex professional environment would be advantageous

What success looks like:

• ASX Supervision has a coordinated and well-delivered stakeholder engagement and communications program.
• Stakeholders receive clear, accurate, timely and accessible information.
• ASX Supervision’s website and digital content is current, useful and easy to understand.
• Educational content, webinars and other engagement activities are effectively delivered.
• Changes affecting stakeholders are supported by clear and well-timed communications.
• Communications consistently meet ASX standards and are written in clear, plain language.

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at View email address on decentrajobs.com.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.