Training Coordinator

Job Description

• Support the organization and execution of training events, workshops, and conferences specifically for dealers and distributors, i.e., annual meetings, product launch events, or skill-building workshops
• Act as an additional point of contact for training-related questions and support
• Collaboratively work with Training team members to coordinate event details, ensuring success for customers
• Actively organize and prep Training rooms for corporate trainings with respective products and/or prepare for shipment to Field Trainings
• Create dynamic training presentations to enhance both customers’ and employees’ product knowledge
• Developing, assessing, and updating training content specific to customers, ensuring it aligns with their unique needs and challenges
• Continuously stay up-to-date with product changes, industry trends, and competitor offerings
• Travel with Training Managers to learn the field training process with the goal to conduct field training solo within six months to a year from hire date.
• Co-Facilitate field training sessions at dealer and distributor sites to ensure a thorough understanding of company products and processes
• Prepare scripts for training video series, and present products and technology on camera (may include Portal Trainings) to various audiences
• Field questions from various audiences and answer appropriately
• National travel may be required up to 40% of the time
• Performs other duties as assigned

Qualifications:
Qualifications

• Bachelor’s degree in Business, Marketing or related field, preferred
• Ability to conduct training sessions on-site or in remote settings, adapting training styles to different environments and varying levels of target audiences’ knowledge
• Ability to learn linear lighting products, including, but not limited to, basic product understanding, quotations, project layout, technical aspects, lighting terminology, and troubleshooting
• Knowledge of modern office practices, methods, and computer equipment and applications related to the work, Canva and Google Suite preferred
• Knowledge of English usage, grammar, spelling, vocabulary, and punctuation
• Ability to build strong, positive relationships with varying audiences
• Ability to think on your feet, adapt to various field environments, and resolve training-related issues as they arise
• Ability to create, design and develop training materials that are engaging, relevant, and tailored to the unique needs of each target audience
• Strong organizational skills to manage training schedules, travel logistics, and deadlines, as well as the ability to handle multiple training projects simultaneously
• Ability to work independently and manage time effectively, especially given the field-based nature of the role, which often requires minimal supervision
• Techniques for providing a high level of customer service by effectively dealing with the customers
• A deep understanding of the Company’s products, including features, applications, and competitive advantages, as well as general knowledge of the industry in which the Company operates
• Strong knowledge of learning theories, instructional design, and training delivery methods
• Understanding how to create engaging, effective training programs that can be tailored for diverse audiences, including technical and non-technical learners
• A foundational knowledge of sales techniques and customer service best practices, mainly as they apply to dealers and distributors
• Experience or knowledge related to field training logistics, such as planning travel schedules, organizing training sessions on-site, and adapting to various environments and facility limitations

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Perks and Benefits:

• Medical, Dental, Vision, Life/AD&D, Short Term and Long-Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
• Company-matched 401(k) Plan, at 5%, no vesting schedule
• Discretionary Time Off (DTO)
• Parental Leave (PL)
• Sick Time Off (STO)
• Seven Paid Holidays
• Pre-Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution
• Career Development Plan Program
• Discounted Corporate Gym Membership at South Reno Athletic Club
• Tuition Assistance
• Monthly Birthday Lunch Celebrations
• Employee Discount
• On-site Snacks and Beverages
• Employee Referral Bonus Program

About Us:

Visit us at or call View phone number on click.appcast.io.

Compensation:
$50,000-$50,000 per year