Dental Office manager/ billing coordinator Orthodontic office

Casa Smiles is looking for an experienced and motivated Dental Office Manager / Billing Coordinator to join our dynamic orthodontic team in Coral Gables, FL! This is a fantastic opportunity to lead front office operations and play a key role in delivering exceptional patient experiences from the very first smile. About the Role Casa Smiles is looking for an experienced and motivated Dental Office Manager / Billing Coordinator to join our dynamic orthodontic team in Coral Gables, FL! This is a fantastic opportunity to lead front office operations and play a key role in delivering exceptional patient experiences from the very first smile. Responsibilities Oversee daily front office operations and ensure smooth workflow across the orthodontic practice Manage patient billing, insurance claims, and orthodontic treatment contract collections Verify insurance eligibility, process claims, and follow up on outstanding balances and EOBs Coordinate patient scheduling, appointments, and treatment plan presentations Supervise and support front desk staff, providing training and performance guidance Maintain accurate patient records and ensure compliance with HIPAA regulations Communicate with orthodontists and clinical team to align administrative and patient care goals Requirements Minimum 2–3 years of dental or orthodontic office management and/or billing experience Strong knowledge of dental/orthodontic insurance billing, coding (CDT codes), and claims processing Proficiency in dental practice management software (Dolphin, Dentrix, or similar) Excellent organizational, communication, and leadership skills Ability to manage multiple priorities in a fast-paced orthodontic environment Bilingual (English/Spanish) preferred for serving the Coral Gables community Professional, patient-focused demeanor with a commitment to exceptional customer service About Us Casa Smiles is a trusted orthodontic practice proudly serving the Coral Gables, FL community with a passion for creating beautiful, confident smiles. Our patients love us for our personalized care and welcoming atmosphere, and our team members thrive in a supportive, professional environment where their contributions truly make a difference. #J-18808-Ljbffr Casa Smiles