Delivery Operations Coordinator

Ashley | The Wellsville Group

Our Batavia, NY location is looking for a detail-oriented Delivery Operations Coordinator to manage scheduling, coordinate with guests, and support our delivery teams. Youll ensure every delivery runs smoothly and every guest has a great experience!

What Youll Do:

Scheduling & Guest Communication

Monitor and organize the inbox daily, responding promptly.
Schedule deliveries accuratelyconfirm addresses, order details, phone numbers, and explain the process clearly.
Contact guests to book deliveries, share operating hours, and keep communication consistent.
Follow up daily until every delivery is confirmed.

Performance & Guest Support

Meet or exceed KPIs for scheduling efficiency, on-time delivery, and guest satisfaction.
Submit Route Change Forms and Account Reviews, following up to resolve issues.
Track deliveries in real-time to ensure accuracy and timeliness.
Respond quickly to guest inquiries via Podium and other channels, aiming for one-call resolutions.
Take on additional tasks as needed to support the team.

What You Bring:

Strong computer skills, including typing and Microsoft Office.
Clear, professional phone presence.
Customer service experience (preferred).
Ability to multitask and stay focused in a busy environment.
Comfortable sitting for up to 4 hours at a time.
High School Diploma or GED.

The Environment:

Fast-paced office setting that rewards organization and adaptability.
Monday-Friday 8AM-430PM, rotating Saturdays 8AM-430PM
After training is complete, we can discuss a hybrid work option!

Compensation details: 17 Hourly Wage

PI5c2093fada64-26289-41093515

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Delivery Operations Coordinator in Le Roy, NY vacancy

Service Operations Coordinator
$26.44 - $31.25 per hour
...Service Operations Coordinator Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop operations and work closely with the Shop Supervisor. In this role, you'll help coordinate service schedules, communicate with technicians...
Suggested
Hourly pay
For contractors
Flexible hours
Milton CAT
Batavia, NY
2 days ago
Operations Supervisor
$75k - $90k
...Operations Supervisor Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family... ...performance. Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers. Maintains...
Suggested
Hourly pay
Currently hiring
Work at office
Local area
Shift work
Afternoon shift
UNC Dairy
Batavia, NY
4 days ago
Regional Operations Manager
$125k - $150k
...and Techniseal® sands and sealant technologies. Job Summary Oldcastle APG is searching for a results-oriented Regional Operations manager to join our fast-paced, high growth, industry leading business. We operate under a decentralized business model that...
Suggested
Temporary work
For contractors
Local area
Remote work
OLDCASTLE APG, INC.
Batavia, NY
1 day ago
2nd Shift Operations Supervisor
$75k - $90k
...Location: Batavia, NY Salary: $75,000.00 USD Annually - $90,000.00 USD Annually Position Summary We are seeking a 2nd Shift Operations Supervisor for the evening shift to lead a union workforce, oversee shift operations, and maintain strict safety, food quality, and efficiency...
Suggested
Hourly pay
Work at office
Shift work
Weekend work
Afternoon shift
The Judge Group
Batavia, NY
1 day ago
Operations Supervisor - Nights (B Shift)
$77.8k - $89.3k
...licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. Job Summary : The Operations Supervisor will provide a high level of leadership to ensure customer, team member, and vendor satisfaction. The Operations Supervisor...
Suggested
For contractors
Work at office
Immediate start
Shift work
Night shift
Rotating shift
HP Hood
Batavia, NY
16 days ago
Branch Manager
$38k - $43k
...regulatory requirements. The Branch Manager also recruits, develops, and leads a high-performing team while maintaining efficient branch operations and strong customer relationships. Compensation $38,000- $43,000 based on experience and location, plus performance-based bonus...
Work at office
Local area
Shift work
WAC-IN World Finance Company of Indiana, LLC
Avon, NY
13 hours ago
Assistant Branch Manager
...'s performance measures and member service expectations. Additionally, the Assistant Branch Manager directs daily service center operations, ensuring compliance with internal controls, operations controls, and risk management as directed. Primary Responsibilities and Duties...
EVERWISE CREDIT UNION
Avon, NY
1 day ago
Business Development Manager
$100k - $150k
...C-Suite and Administrators. Relationship Management: Build high-level trust with corporate SNF owners and regional directors. Operational Setup: Work alongside physicians to ensure a seamless transition from "signed contract" to "active service." KPI Performance:...
Contract work
Skilled Wound Care
Batavia, NY
11 hours ago
Business Development Manager
$100k
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products...
Local area
Slice Merchant Services
Batavia, NY
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Delivery Operations Coordinator. Be the first to apply!