Manager, Workflow Development

Position Title: Manager, Workflow Development

Department: Prepress / Technical Service Support

Supervisor: Director, Tech Service Support

Work Location: Remote

Travel Requirement: ~25% travel (domestic)

The opportunity:

This role is based in North America Consumer Packaging and is responsible for building, configuring, and supporting automated prepress workflows that enable standardized, high-performance operations across the network. The Workflow Developer plays a key role in executing the enterprise workflow strategy by developing, testing, and deploying automation solutions that improve speed, quality, and efficiency.

This position works closely with the Sr. Manager, Workflow Development, as well as plant teams, Technical Services, and IT to ensure workflow solutions are technically sound, scalable, and aligned with enterprise standards. The role supports pilot execution, system configuration, and ongoing optimization to ensure stable and repeatable workflow performance.

How you will impact Smurfit Westrock:

• Build, configure, and maintain automated workflows within prepress systems (e.g., Automation Engine, WebCenter,ArtPro+)

• Translate workflow designs and requirements into functional system configurations and automation logic

• Support pilot development, testing, and deployment of workflow solutions across multiple facilities

• Troubleshoot workflow issues, perform root cause analysis, and implement sustainable fixes

• Optimize workflows to improve stability, reduce manual intervention, and increase throughput

• Development ofworkflows to supportintegration withlegacy systems

• Validate files, process flows, and system outputs to ensure print readiness and compliance with standards

• Partner with plant teams to support implementation, testing, and issue resolution during rollout

• Maintain and update workflow documentation, including process flows, configuration details, and job aids

• Assist in training plant personnel and supporting adoption of new workflow solutions

• Ensure workflows align with enterprise standards, governance models, and best practices

• Support system upgrades, software releases, and ongoing enhancements in coordination with IT and vendors

• Alignment withproject manager on timelines and deliverables from other departments/vendors

• Contribute to continuous improvement efforts by identifying opportunities to enhance workflow performance

What you need to succeed:

• 5+ years of experience in prepress, printing, packaging, or workflow automation environments

• Hands-on expertise with prepress systems (e.g., Esko Automation Engine, WebCenter,ArtPro+ or similar)

• Strong understanding of file preparation, color management, trapping, and print production requirements

• Ability to build and troubleshoot automated workflows and system configurations

• Strong problem-solving skills with a focus on root cause analysis and issue resolution

• Ability to work collaboratively with cross-functional teams across multiple locations

• Clear communication skills to support training, issue resolution, and documentation

• Detail-oriented with strong organizational skills and ability to manage multiple priorities

• Commitment to process standardization, quality, and continuous improvement

• Willingness and ability to travel as needed to support plant implementation

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.