Software Engineer
Keylent Inc
Software Engineer
Software Engineer TECHM-JOB-23623 Contract Location: Santa Clara CA Skill: Autocad Experience: 10+ years
VDI Engineer Duties
- Handle Level 2 and Level 3 issues/escalations within the VDI Infrastructure.
- Administration of various components in VDI Infrastructure.
- Build, configure, deploy and manage virtual machines using VMware Vsphere, Citrix XenServer.
- Monitor Virtual Desktops and hosted applications using Lakeside Systrack and Citrix Director.
- Creating machine catalogs, delivery groups, publish applications using Citrix Desktop Studio.
- Work with various teams in case of hardware/network/other failures which affects VDI Infra.
- Follow corporate incident management, change management and problem management.
- Provide RCA for any outages or incident trends and recommends preventative actions.
- Work with the image management team to provide VDI expertise around image management.
- Coordinate with developer and engineering application team for monthly image releases.
- Handle access/allocation capacity requests for VDI access.
- Participate in other global client virtualization projects as assigned.
- Work with vendors to ensure appropriate resolution during outages or technical issues.
- Provide/Maintain documentation of VDI environment and projects.
- Participates in on call support rotation
Skills & Experience
- 2 years in IT with the following areas of knowledge.
- Citrix XenDesktop, Citrix XenApp, Citrix PVS, Citrix StoreFront, and Citrix NetScaler/Client
- Citrix XenServer and VMware ESX.
- Citrix MCS, HDX, HDX 3DX Pro, MS RDS, NVIDIA vGPU, Citrix Director and Citrix Receiver.
- Windows 7, Windows 10, Windows 2012, Windows 2016.
- Linux Experience Ubuntu and RedHat
- Application Virtualization/Application Layering.
- Citrix User Profile Management.
- Active Directory and GPO management.
- Scripting abilities (Powershell, VBS, Batch)
- Excellent Windows troubleshooting skills, communication skills, and customer service skills.
- Self starter who is able to handle Tier 2/Tier 3 incidents and problems with minimal supervision.
- Client/DELL server hardware knowledge a Plus
- SCCM experience a Plus (Creating, Customizing, deploying software packages using SCCM)
- CAD Tools experience a Plus.
- Education Diploma or BE in Computer Engineering
- Citrix Certification
- Microsoft Certification a Plus
Vacancy posted 18 hours ago
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