Server

ServerArlington, VA 22201OverviewCategory ServiceDescriptionAbout WagamamaFrom bowl to soul isn't just how we serve food—it's how we show up for our peopleAt Wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. That's Kaizen in our heartWe're a place where your work has purpose, your voice matters, and your growth is taken seriously. Where bold ideas are welcomed, effort is noticed, and learning never stops. You won't just clock in—you'll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it withIf you're looking for more than a job—if you want to be part of something that feeds your future as much as it feeds our guests—this is your signFrom bowl to soul, start your journey with Wagamama and apply nowAbout This RoleAs a server at Wagamama, you are responsible for delivering a warm, engaging, and efficient dining experience. You bring our menu to life by guiding guests through bold pan-Asian flavors, ensuring accuracy, pacing, and genuine hospitality in a fast-paced, team-driven environment.What You'll DoGuest Experience + HospitalityDeliver warm, energetic, and personable guest service while creating a welcoming Wagamama dining experienceCreate a welcoming and energetic atmosphere that reflects the Wagamama brandBuild rapport with guests and ensure each interaction feels personal + attentiveRegularly check in with guests to anticipate needs and deliver an exceptional experienceHandle guest feedback or concerns professionally and escalate when neededMenu Knowledge + EngagementDemonstrate strong knowledge of pan-Asian dishes, ingredients, and flavor profilesConfidently guide guests through the menu, including unfamiliar items and shared dining stylesProvide thoughtful recommendations and engage in suggestive selling to enhance the guest experienceClearly communicate dietary restrictions, allergens, and modifications with accuracyOrder Accuracy + Service ExecutionAccurately enter orders into POS systems, ensuring all modifications + special requests are clearCoordinate with back-of-house teams to ensure proper pacing + timely delivery of foodVerify order accuracy before serving and maintain awareness of table progress throughout the mealDining Room StandardsKeep your section clean, organized, and visually appealing at all timesMaintain tables through proper clearing, resetting, and overall upkeepComplete opening, side work, and closing duties to standardTeam CollaborationFoster strong communication between front-of-house and back-of-house teamsEncourage positive interaction between kitchen staff and guests in alignment with Wagamama's open, inclusive cultureSupport teammates during high-volume service periodsFood Safety + ComplianceIdentify guests with allergies or dietary restrictions and communicate clearly with management and kitchen teamsFollow all food safety, sanitation, and alcohol service guidelinesMaintain a safe, clean, and compliant work environmentSkills & QualificationsPrevious experience as a server in a full-service restaurant environment preferredStrong commitment to delivering exceptional guest serviceAbility to learn and confidently present a diverse pan-Asian menuComfortable working in a fast-paced, high-energy environmentStrong communication and teamwork skillsAvailability to work evenings, weekends, and holidaysPhysical RequirementsAbility to stand and walk for long periodsAbility to lift and carry up to 40 lbsAbility to move quickly and safely in a crowded environmentBenefitsFree family meal during shiftsDining discounts for you, your friends, and your familyMedical, dental, vision, accident, and life insurance for full time team membersOngoing growth opportunities and a path for career progression