Pharmaceutical Manufacturer Relations Executive

The Pharmaceutical Manufacturer Relations Executive is an externally facing role responsible for developing and executing manufacturer partnership strategies that directly enhance patient access and expand employer‑based solutions, driving revenue growth and competitive advantage for CenterWell. This position requires deep industry knowledge and the ability to translate complex manufacturer dynamics into actionable business outcomes that support direct‑to‑patient and direct‑to‑employer initiatives. The ideal candidate brings a practical understanding of pharmacy operations, manufacturer priorities, and can confidently lead high‑impact conversations without reliance on scripted approaches. This individual proactively identifies opportunities, anticipates challenges, and influences both internal and external stakeholders to achieve mutually beneficial outcomes. The Pharmaceutical Manufacturer Relations Executive owns and leads strategic relationships with pharmaceutical manufacturers and digital health partners, with accountability for access, contracting, and long‑term partnership performance. This role operates with a high degree of autonomy and serves as a trusted advisor to leadership on manufacturer strategy, pipeline trends, and access considerations, specifically supporting CenterWell's direct‑to‑patient and direct‑to‑employer goals. This position requires the ability to interpret complex and evolving industry dynamics, make informed decisions with limited direction, and balance manufacturer expectations with operational feasibility and patient/employer impact. Key Responsibilities Own and manage relationships with pharmaceutical manufacturers and vendors, with direct accountability for gaining access to drugs, ensuring alignment with CenterWell's strategy for direct‑to‑patient and direct‑to‑employer models. Lead efforts to secure and expand access to products for direct‑to‑patient and employer‑sponsored pharmacy solutions, including evaluating network requirements, positioning pharmacy capabilities, and influencing manufacturer decisions to optimize access for patients and employers. Monitor and interpret manufacturer pipelines and therapeutic trends, proactively identifying opportunities and risks related to access, distribution, and competitive positioning that impact direct‑to‑patient and employer populations. Lead contract negotiations in collaboration with internal partners and pharmaceutical manufacturers/vendors, including access terms, service expectations, and data exchange, ensuring agreements facilitate direct delivery to patients and employers and are both strategically sound and operationally executable. Translate manufacturer strategies and contract terms into practical, cross‑functional execution plans, partnering with pharmacy operations, legal, finance, and compliance teams to support direct‑to‑patient and employer initiatives. Provide informed, experience‑based insights to manufacturers on CenterWell's pharmacy capabilities, enhanced direct‑to‑patient services, and employer‑focused support models, clearly articulating differentiated value. Use data and real‑world experience to generate insights on product performance, access barriers, and patient/employer impact, and communicate those insights effectively to internal and external stakeholders. Serve as a key contributor to enterprise strategy discussions, advising leadership on manufacturer engagement approaches, access challenges, and emerging industry trends related to direct‑to‑patient and employer solutions. Maintain active, ongoing engagement with manufacturer partners, ensuring relationships are progressed through proactive dialogue and value creation in direct‑to‑patient and employer contexts. Travel 5–7 trips per year (approximately 15–20%), primarily for manufacturer engagement, employer partnership meetings, and industry conferences. Required Qualifications 7+ years of progressive experience within specialty pharmacy, pharmaceutical manufacturing, PBM, or payer organizations, including direct involvement with pharmacy operations and manufacturer access models (sales‑only experience is not sufficient). Demonstrated, hands‑on experience with DTP/DTE drug access, including network participation, access criteria, manufacturer decision‑making drivers, and operational implications. Proven success independently negotiating pharmaceutical manufacturer contracts beyond standard templates, including defining positions, evaluating tradeoffs, and defending recommendations based on business, operational, and patient impact. Deep understanding of pharmacy operations and the patient journey, including intake, benefits verification, financial assistance, fulfillment, clinical support, and how contractual terms affect access and outcomes. Established ability to articulate what matters to pharmaceutical manufacturers and why, including access strategy, data value, service expectations, compliance considerations, and brand or therapy‑specific needs. Experience translating manufacturer strategy and contract terms into operationally executable solutions, partnering effectively with pharmacy operations, legal, finance, and compliance teams. Strong consultative presence with senior external stakeholders, demonstrating credibility, independent thinking, and the ability to lead conversations without scripted talking points. Advanced analytical and critical‑thinking skills, with the ability to connect pipeline trends, manufacturer incentives, pharmacy capabilities, and patient experience into clear recommendations. Track record of making sound, independent decisions in ambiguous or complex situations with minimal supervision. Excellent written and verbal communication skills, including the ability to explain complex concepts clearly to executive, technical, and operational audiences. Proficiency in Microsoft Outlook, Word, and Excel, with the ability to interpret and communicate data insights meaningfully, not just report outputs. Demonstrated passion for improving patient and consumer experiences, grounded in a real understanding of how access decisions impact care delivery and outcomes. Candidates must be able to clearly explain, from their own experience, how manufacturer contracting decisions impact patient access, pharmacy workflow, and financial outcomes. Preferred Qualifications Pharmacist/Clinician. Masters in Business, Finance or Healthcare Administration. Six Sigma or PMP certification. 5 or more years significant PBM or direct to consumer/employer pharmacy experience. Travel up to 25%. Work at Home Requirement At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information. Additional Information Scheduled Weekly Hours: 40 Pay Range: $126,300 - $173,700 per year (plus bonus incentive plan) Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. #J-18808-Ljbffr CenterWell