Partner Account Manager

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel. Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months. THE ROLE Tapcart’s agency partners aren’t just referral sources – they’re building service lines on our platform, co-selling with our team, and shaping how the mobile app category is adopted across the Shopify landscape. That’s why we’re seeking Agency Partner Managers who are product-savvy, technically curious, and commercially accountable. This is a hands-on operator role – for someone who wants to teach, lead, and drive execution with top-tier agencies. HOW YOU WILL MAKE AN IMPACT Get deep into the Tapcart product, fast – and use that fluency to guide partners toward the right messaging, skills development, and service opportunities. Prescribe, not react – giving partners a clear, strategic path to success based on what’s in demand and what’s working across the ecosystem. Multi-thread within each agency – building relationships with leadership, sales, delivery, and marketing to drive full-funnel partner engagement. Collaborate with partners on how to monetize services built around Tapcart, including implementation, retention strategy, and mobile app best practices. Drive thoughtful, well-planned execution — including account mapping, co-selling motions, GTM campaigns, and partner-led activations. WHAT SKILLS YOU’LL NEED 5+ years of experience in B2B SaaS, with at least 2 years in partnerships, sales, solutions consulting, or a GTM-facing role requiring product depth. A clear track record of driving partner-led or partner-influenced pipeline through strategic execution. Confidence navigating technical conversations – you’re not a developer, but you’re comfortable explaining product architecture and integrations. Deep familiarity with how Shopify agencies operate, monetize, and scale. You take initiative and move fast, but you stay grounded in the strategy and know when to bring others in. You can hold a room with strong communication and dynamic presentation skills. BONUS IF YOU HAVE If some of these describe you, you’ll thrive in this role – but if not, we still want to hear from you. You’ve worked in or closely with Shopify agencies and understand how they think about service, margin, and growth. You have a background in solutions consulting, sales engineering, enablement, or product marketing – and love translating product into action. You’re curious about AI and how it can improve enablement, productivity, or partner execution. You’ve helped partners package and sell services around a product before - and know how to connect value to monetization. You’re excited by the idea of building repeatable programs, scalable GTM plays, and documentation others can run with. *This role involves moderate travel for field events, partner on-sites, and marketing activations. This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, ME, MI, NV, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA We are ideally looking for candidates based in the LA or NYC area. SALARY RANGE: Salary range: $130,000-$140,000 base + commission (commensurate with experience) TAPCART PERKS AND BENEFITS: Financial Wellness 401(k) plan and equity grants for all full-time employees — because we grow together Competitive compensation with room to grow Health & Wellbeing Affordable, high-quality medical, dental, and vision coverage Mental health support via Headspace and Talkspace, ensuring your whole self is supported Flexibility & Time Off Flexible PTO policy — take the time you need to rest and recharge 11 paid company holidays Work remotely Work-Life Balance with a Tapcart Twist One-time home office setup stipend to get you started Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do WHY JOIN TAPCART? We’re a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader . At Tapcart, we believe building great products starts with building an environment where passionate people can thrive. Since our $50M Series B in 2021, we’ve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands, we’re on a mission to redefine mobile shopping — and we’re just getting started. Check out what our customers are saying . Learn more about who we are and what we offer on our Careers page . Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not: Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart. You may see all job vacancies on our official Tapcart channels: Official Tapcart website, Careers page: Official LinkedIn Jobs page: