Employee Relations Manager and Chief Diversity Officer
East Central College
Department: Human Resources Salary/Hourly $75,000.00 Annual Union/Position Status: SES Posting Closing Date: July 27, 2026 Applications must be submitted by 11:59 PM the evening before the posting closing date. Please note that the posting will close at midnight (12:00 AM) on the posting closing date. JOB DESCRIPTION DISTINGUISHING FEATURES OF THE CLASS: The Employee Relations Manager and Chief Diversity Officer (ERM/CDO) reports to AVP Human Resources & Organizational Development. The ERM/CDO will work collaboratively with all sectors of the college community to elevate inclusiveness and implement best practices related to diversity, equity, and inclusion, particularly as it pertains to the recruitment and retention of students, faculty, administrators, and staff. The ERM/CDO will also provide day-to-day employee relations services, including conflict resolution and oversight of investigations. As the College’s Civil Rights Compliance Officer, the ERM/CDO serves as the Title IX, Title VI,ADA coordinator and NAGPRA contact. In addition, the ERM/CDO will serve as part of a SUNY-wide network of CDOs to support SUNY’s overall diversity goals. Direct supervision may be exercised over administrative staff and clerical personnel. TYPICAL WORK ACTIVITIES: Provides oversight and coordination of institutional investigations related to Title IX, Title VI, ADA, discrimination, harassment, retaliation, and related compliance matters through collaboration with Human Resources, legal counsel, and external investigators as appropriate; reviews investigation findings, determines outcomes, and develops recommendations for corrective action, remediation, risk mitigation, and next steps consistent with College policy, regulatory requirements, and institutional practices. Proactively builds inclusive campus culture through the development, implementation and assessment of student and employee engagement initiatives aligned with institutional priorities and SUNY system goals. Partner with supervisors and administrators to provide proactive coaching and guidance related to employee engagement, accountability and workplace climate. Monitor and assess organizational trends, employee concerns and climate related issues and recommends strategies to improve culture, inclusion and retention. Acts as a liaison between Human Resources, department managers, and union representatives, and provides advice and counsel to managers and supervisors regarding human resources practices, policy, and employment laws. Maintains knowledge of and ensures compliance with federal, state local laws, and SUNY regulations concerning employment. Participates in labor management meetings and collective bargaining negotiations. Develops, implements, and assesses a strategic diversity and inclusion plan which will foster a community in which individuals are encouraged to succeed, regardless of race, ethnicity, socioeconomic background, national origin, gender, gender identity, sexual orientation, religion, political affiliation, or age. Identify appropriate metrics and oversee collection of relevant data to benchmark, assess, and promote accountability for the effectiveness of the plan and the College’s efforts in inclusion. Communicate and collaborate with SUNY System Administration on matters related to the plan. Continuously improve campus efforts to include diversity and inclusion in recruitment, hiring, and decision-making for campus leadership, faculty, and staff. Works in partnership with senior executive staff, faculty, administrators, students, staff, and their respective communities to align their work as part of a cohesive effort to build a more inclusive, diverse college. Works with the grants department to seek funding to enhance and promote the understanding of issues related to diversity, equity, and inclusion within the College community. Promptly and thoroughly investigate complaints of harassment and discrimination. Maintain confidential records, documentation, and case management processes in accordance with legal, regulatory, and institutional requirements KNOWLEDGE, SKILLS AND ABILITIES: Demonstrated knowledge of employee relations practices, workplace investigations, performance management, conflict resolution, and applicable federal and state employment and civil rights laws, including Title IX, Title VI, ADA, EEO, and related compliance requirements. Knowledge of diversity, equity, inclusion, organizational culture, recruitment, selection, and job classification practices within higher education and unionized environments is preferred. Strong interpersonal, communication, analytical, organizational, and problem-solving skills are required, along with the ability to manage sensitive and confidential matters with professionalism, objectivity, sound judgment, tact, and discretion. The successful candidate must possess the ability to conduct and oversee investigations, provide effective coaching and guidance to employees and supervisors, coordinate and direct the work of others, analyze trends and data, manage multiple priorities, and establish collaborative working relationships across diverse internal and external stakeholders. Sensitivity to and understanding of the needs of socially and economically disadvantaged populations and the ability to foster an inclusive, respectful, and supportive workplace culture are essential. The candidate must also be physically capable of performing the essential functions of the position with or without reasonable accommodation. MINIMUM QUALIFICATIONS: Graduation from a regionally accredited college or university with a Bachelor's degree and four (4) years of experience in a position with primary responsibility for implementation of EEO, Title IX, Title VI and accommodations. OR Graduation from a regionally accredited college or university with a Master's degree and two (2) years of experience in a position with primary responsibility for implementation of EEO, Title IX, Title VI and accommodations. PREFERRED QUALIFICATIONS: A. Juris Doctorate (J.D.) B. Professional experience in a higher education setting SPECIAL REQUIREMENTS: Official transcripts will be required for successful candidates within 30 days of hire. Contact Human Resources at View phone number on click.appcast.io with any questions. Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply. Notice of Non-Discrimination SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the office listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies: Civil Rights Compliance Officer Legal Affairs Office North Campus 6205 Main Street Williamsville, NY 14221 View email address on click.appcast.io For further information on notice of non-discrimination, please contact: New York Office United States Department of Education Office for Civil Rights, 32 Old Slip 26th Floor, New York, N.Y., 10005-25010; Tel View phone number on click.appcast.io; Email: View email address on click.appcast.io. SUNY Erie Community College is an Equal Opportunity Employment / Affirmative Action employer, dedicated to maintaining an inclusive work environment at all three of our Western New York campuses. Ideal employees will be committed to facilitating the College’s student-first experience and career-focused education; and will embrace its mission to enrich its host communities through skill, service and partnership. Excellent health and benefits packages are comparable to offerings through similar county and New York State positions. Employees can take advantage of the College’s expansive Health & Wellness initiatives; and tuition-free college courses are available for both employees and their families. SUNY Erie Fast Fact Sheet
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