Associate Customer Success Manager
Scientific Safety Alliance
Associate Customer Success Manager Location: Plymouth, Minnesota ( On-site, Monday–Friday ) Start Date: Immediate Compensation: Competitive Salary + Bonus + Equity About Scientific Safety Alliance (SSA) Mission: Revolutionizing how scientists experience regulation-mandated services Services: Testing, inspection, calibration, and supply of air filters/equipment parts Customers: Pharmaceutical, medical device, and research organizations across the U.S. Growth: 24 acquisitions in under 3 years 13,500+ customers Recognized on Inc. Magazine’s 2024 & 2025 Fastest-Growing Private Companies The Role Entry‑level Associate Customer Success Manager (ACSM) role supporting CSI Hybrid role combining: Microbiology / lab work Quality & documentation review Customer support exposure Support an existing Customer Success Manager by taking ownership of lab sampling and operational workstreams Opportunity to grow into a Customer Success Manager over time Ideal for candidates looking to transition from a science background into a client‑facing career path What You’ll Do Perform microbiology sampling and lab‑related testing activities Review quality documentation and ensure compliance with regulated standards Support customer onboarding, service delivery, and ongoing account needs Serve as a point of contact for customer requests and internal coordination Work closely with Field Technicians and internal teams to support execution Assist in monitoring service delivery and identifying potential issues Support customer retention and satisfaction through responsive communication Analyze basic service data and feedback to improve processes Collaborate cross‑functionally with: Field Service Operations Sales Finance What You Bring Associate’s or Bachelor’s degree REQUIRED in: Biology Microbiology Life Sciences (or related field) 0–1+ years of experience (internships or lab experience strongly preferred) Familiarity or comfort with: Lab environments Microbiology or sampling practices Quality processes and documentation review Detail‑oriented with strong organizational skills Strong work ethic with a “roll up your sleeves” mentality Professional communication and ability to interact with customers Comfortable learning new systems and technology Thrives in a fast‑paced, high‑growth environment What Makes You a Great Fit Recent graduate in Biology, Microbiology, or similar field Hands‑on lab or internship experience Naturally curious, proactive, and a go‑getter mindset Able to quickly learn new processes (expected ramp: ~2–3 months) Comfortable balancing operational work with customer interaction Why You’ll Love It Here Mission‑driven work supporting scientific innovation and safety Hands‑on experience in both lab and customer‑facing environments Clear path into Customer Success Manager and career growth High‑autonomy, high‑performance culture Exposure to leading pharma, med device, and research organizations Competitive compensation + ownership equity Opportunity to help build and shape a growing function Benefits Equity ownership in SSA 401(k) Dental insurance Health insurance (100% covered for employee + family) Life insurance Paid time off Parental leave #J-18808-Ljbffr Scientific Safety Alliance
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$60k - $90k
...IT solutions for mid-market to enterprise customers. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice... ...customers, this role will inspire Customer Success across all of Netrio. The Customer Success...Suggested$110k - $120k
...accessible, free financial services. We build inclusive, transparent, and frictionless financial products. About the Role The Customer Success Operations Manager builds and operates Branch's scaled Customer Success model for approximately 1,000 non‑managed accounts. Revenue is...SuggestedRemote workHome officeFlexible hours- Arctic Wolf in Eden Prairie, MN is seeking a Customer Success Manager to manage SMB clients utilizing CyberSOC solutions. The role involves achieving renewal and expansion targets, ensuring customer satisfaction, and providing feedback to the business. The ideal candidate...SuggestedFlexible hours
$43.8k - $92.4k
## Customer Success Manager - SMBApplylocations: Eden Prairie, MN, USAtime type: Full timeposted on: Posted Todayjob requisition id: R26\_482At Arctic Wolf, you won’t just watch the cybersecurity industry evolve - you'll help lead the change. Our global Pack is made up...SuggestedWork at officeLocal areaRemote workWorldwideFlexible hours$67k - $101k
...Account Manager II/Customer Success Account Manager Job Category: Sales Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them....Contract workTemporary workRemote work$67k - $101k
A leading technology company is seeking a Customer Success Account Manager to enhance client relationships and drive revenue by managing renewals and improving customer experience. This role, based in Minnesota with some remote flexibility, demands strong communication...Remote job- Renewal Management You, along with your territory team will support and drive a proactive renewal process by engaging customers 90/60/30 days, etc. ahead of contract expiration, ensuring alignment... ...renewal experience. Churn success is measured by a 4% reduction from...Remote jobContract work
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Account Manager II/Customer Success Account Manager (Boise, ID - Remote or Hopkins, MN - Hybrid) Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises...Remote jobContract workTemporary work- ...Description We are seeking a Senior Associate/early career level Manager that will partner with both client... ...multidisciplinary teams to deliver customized investment management, wealth... ...staff contribute to and share our success. We recognize, respect and value the...Work at office
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...We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with... ...their best work.As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource...Base plus commissionFull timeWork at officeLocal areaWorldwideFlexible hours$19.5 - $22 per hour
...individual for our Warehouse Associate/Local Delivery Driver backup... ...professional quality customer service to all internal and... ...forklift inspections. Alert the manager of any concerns immediately.... ...reports and orders. Ability to successfully process (ex. Loading and...Hourly payFull timeLocal areaImmediate startAll shiftsShift work- General Description:As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering com
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...multiple ways to improve the lives of its customers is uniquely positioned to put those... ...everything it does. Job Summary The Associate VP, Consumer Sales Strategy is responsible... .... They will be responsible for managing key external relationships from sales partnerships...Full timeTemporary workApprenticeshipRemote work- ...innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing... ...to problem solving ~ Basic math and computer skills ~ Successful completion of pre-employment background and drug screening ~...
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...direct financial stake in The Parking Spots success. As employee owners, every one of us... ...repairs or maintenance to the Facility Manager, as needed Report any unknown, observed... ...one where all employees, partners, and customers are welcome, supported, and valued. As a...Hourly payPart timeImmediate startAfternoon shift$16 - $29 per hour
...Online Order Filling Team Associate Wal-Mart #1786 1360 Town Centre Dr Eagan, MN 55123-2310 CP-1786-9038 $16.00 - $29.00/hr*... ...They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and...Hourly payMinimum wageFull timeTemporary workPart timeShift workWeekend workAfternoon shift$15 - $15.5 per hour
...join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal...Hourly payTemporary workLocal areaHome office- ...North | Responsibilities: Fill and dispense online orders; Locate, prepare, and package merchandise; Ensure the accuracy of orders prior to pickup; Make appropriate product substitutions; Consult with the customer as needed to ensure satisfaction...Hiring Immediately...Immediate start
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...Call Center Associate The Call Center Associate communicates with patients, hospital staff and family members to understand and provide... ...Required Qualifications: ~ Experience: 1 year of customer service experience required Salary Rate: $19.49/hour...Daily paidShift work$18.5 per hour
...Order Entry Associate Are you a values-driven individual? Do you... ...to provide legendary customer service? Do you thrive in a... ...PowerPoint) High degree of time management and organization required... ...demonstrate your extraordinary successes in the areas above, then we...Hourly payTemporary workLive outWork at officeShift work- ...efficiently and accurately according to customer order./ppLocation: St. Paul, Minnesota/... ...the prescribed picking quota as set by management./liliPull means - to go to the shelf... ...accurately and rapidly./ppTo perform this job successfully, an individual must be able to perform...Afternoon shift
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...Shipping Associate - Temporary (Sunday - Tuesday) The Shipping Department works hard to... ...ship golf equipment and accessories to our customers in an expedited manner in order to help... ...at the discretion of supervisor or manager Maintain shipping stations are in working...Hourly payTemporary workWork experience placementFlexible hoursShift work$20 - $24.09 per hour
...At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions... ...files and mortgage loan documents in support of the Wealth Management & Investment Services business line. Receives and prepares...Temporary workWork at office- ...TJX - - Responsibilities: Deliver a highly satisfied customer experience; Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures; Promotes credit and loyalty programs; Accurately processes and prepares...
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