Founding CSM: Scale Onboarding for 100k Merchants
Spoks
Spoks is hiring a hands-on customer success specialist to guide hundreds of Shopify merchants from install to their first campaigns and automations, via chat, email and occasional calls. You will own onboarding and ongoing support, monitor store health in our CRM, raise bugs with clear notes, and help scale the CS operation as we grow. The role rewards clear writing, fast learning of new software, pattern recognition, and smart use of AI tools like Claude or ChatGPT to improve speed and accuracy. #J-18808-Ljbffr Spoks
$80k - $95k
You'll make sure merchants who choose Spoks get real results. Guide new stores to their first... ...What you will do Own customer chat and onboarding. Answer questions, explain the next step... ...merchants, spot stores that need help, scale support with AI and measure whether...SuggestedFull timeWork at officeMonday to Friday3 days per week$76k - $119k
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind,... ...collectively navigate rapid growth on a global scale while striving for greater equity and... ...they need simply and seamlesslyWork with Onboarding Managers and other Customer Success...SuggestedWork at officeLocal area- ...someone who is passionate about building and scaling a new and growing vertical within Arrive... ...high level for Produce Customers.Client Onboarding: Guide new produce shippers or receivers... ...a blast along the way. Our employee-founded resource groups create communities...SuggestedFull timeWork experience placementCasual workWork at officeLocal areaRelocationRelocation packageDay shift
- ICON in Austin, TX is seeking a Senior Customer Success Manager to own Titan customer relationships from onboarding through active project support. You will be the primary contact, ensure timely onboarding, and drive scalable CS processes as the team grows. You will collaborate...Suggested
- ...Privately Held, Private Equity-backed Founded 2002 Employees 501-1000 Funding... ...develop lifecycle strategies, scalable onboarding and enablement processes, and customer feedback... ...experience across enterprise and scaled functions, including 10 or more years managing...Suggested
- SpaceX was founded under the belief that a future where humanity is out exploring the stars... ...from contract signature through onboarding, activation, payment, and long-term growth... ...Document processes that support expansion and scaling of the Land Mobile book BASIC...Permanent employmentContract workRemote workWeekend workAfternoon shiftEarly shift
$85k - $135k
...center of one of the fastest-moving stories in AI right now. Working shoulder to shoulder with a founding team that moves fast and never sits still, you'll get to onboard and scale accounts, drive real adoption and outcomes, and run the playbooks and processes that make...Full timeLive inRemote workFlexible hours- ...Customer Success Manager to help our customers scale successfully on Canals. Our customers... ...for a portfolio of accounts — leading onboarding, training, adoption, and renewals. This role... ...day to operate their businesses. We've found strong product-market fit and continue to...Remote workFlexible hours
- SpaceX was founded under the belief that a future where humanity is out exploring the stars... ...from contract signature through onboarding, activation, payment, and long-term growth... ...Document processes that support expansion and scaling of the business BASIC QUALIFICATIONS:...Permanent employmentContract workLocal areaWeekend workAfternoon shiftEarly shift
- ...The PSMs mandate starts once a partner is onboarded and the job is measured by how successful... ...the agile environment of a hyperscale scale-up where you can truly make an impact and... ...about our participation in e-verify can be found here. How to Recognize and Avoid Employment...Full timeTemporary workLocal area
- ...panels, or writing a Substack nobody has found yet. You’ll be responsible for finding and... ...you are the person who gets them through onboarding and out the gate: answering questions,... ...the process that makes it repeatable at scale. You’ll have real input on how this function...Remote jobWork at officeHome office
$79.2k - $112k
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind,... ...collectively navigate rapid growth on a global scale while striving for greater equity and... ...they need simply and seamlesslyWork with Onboarding Managers and other Customer Success...Temporary workWork at officeLocal area- ...Founding Sales Account Executive, Virtual / Remote We are a well-funded, early-stage cloud security company focused on eliminating... ...continuous compliance. The founding team previously built and scaled a category-defining security company that was acquired for hundreds...Remote job
- ...drive lasting growth. Why Join Now: Be a founding member. As one of our first Austin hires... ...API/data integration subscriptions from onboarding through renewal. Build deep... ...urgency and professionalism. Work smart at scale. Use customer success tools and workflows...Live inWork at officeLocal areaShift work
$150k
...About the job Founding Account Executive About the Role Our client is an NOI-focused operational software platform revolutionizing the... ...Impact: Direct mentorship from a Founder with a track record of scaling unicorns. Proven Product: Incredible customer testimonials across...- ...diligence, investment memos, pitch decks, and market briefs—at a scale impossible for humans. The platform continuously analyzes over... ...workflows with AI-first products. Role Description The Founding Account Executive will be responsible for building and growing...Full time
- ...located in Austin, Texas, seeks a Customer Success Manager to manage relationships with property management clients. The CSM will ensure smooth onboarding, drive product adoption, and foster strong partnerships with clients. A minimum of 3 years in B2B SaaS Customer...Full time
- ...Founding Account Executive For The UsAt Hive, we're building the defining physical AI platform of the next decade. Industrial labor is... ...logistics and warehousing, industrial manufacturing, and large-scale chemical production - with a US expansion underway. The vision:...Contract work
- ...on our most strategic prospects, you'll play a critical role in scaling our go-to-market motion, refining our sales narrative, and... ...firms, and Fortune 500 prospects.Collaborate closely with the founding team to refine messaging, build playbooks, and shape pricing and...
- ...are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks... ...Functional Collaboration Partner with Implementation throughout the onboarding process by participating in kickoff meetings and key...Remote work
- ...accounts and help design how Client Success works at Steer as we scale. This is not a maintenance role. You will shape the operating... ...cleanly to Sales. Build the function Create the playbooks for onboarding handoff, escalation, intervention, executive engagement, and adoption...Live in
$63k - $99k
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite... ...harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...Local area$67k - $105k
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite... ...harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...Work at officeLocal area$50k
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite... ...harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...Work at officeLocal area- ...company located in Austin, Texas, is seeking a Customer Success Manager to oversee property management clients, ensuring seamless onboarding and product adoption. The ideal candidate will have over 3 years of experience in B2B SaaS, excellent problem-solving skills, and...
$123.1k - $273k
...Customer Success Manager, Senior Manager (CSM, Senior Manager), you will serve as a named... ...working with enterprise customers and scaling innovation initiatives.Note: This role is... ...More details about company benefits can be found at the following link: to the San Francisco...Full timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week$123.1k - $227k
...Champions" and empower customers to independently iterate, govern, and scale their AI footprint.Data-Driven Governance & Telemetry: Monitor... ...purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance...Full timeWork experience placementRemote workShift work$123.1k - $186.3k
...Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible for ensuring... ...outcomes, and drive platform adoption at scale (Direct experience with Media Cloud... ...More details about company benefits can be found at the following link: to the San Francisco...Full timeWork at officeLocal areaFlexible hours3 days per week$123.1k - $186.3k
...architecture questions, and business process friction that prevents scaling of integration capabilities across the enterprise.Drive... ...purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation...Full timeContract workWork at officeFlexible hours3 days per week$95k - $142.6k
...for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match... ...of the Workday’s Planning Business unit CSM team, working closely across Sales,... ...months:After receiving initial training/onboarding we expect you to have gained and maintain...Full timeWork at officeRemote workHome officeFlexible hours
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