PropTech CSM — Onboarding, Adoption & Advocacy
Boom
Boom, located in Austin, Texas, seeks a Customer Success Manager to manage relationships with property management clients. The CSM will ensure smooth onboarding, drive product adoption, and foster strong partnerships with clients. A minimum of 3 years in B2B SaaS Customer Success is required, along with excellent communication skills and a proactive approach to problem-solving. Employee benefits include competitive salary with stock options, full healthcare coverage, paid time off, and opportunities for professional development. #J-18808-Ljbffr Boom
- ...located in Austin, Texas, is seeking a Customer Success Manager to oversee property management clients, ensuring seamless onboarding and product adoption. The ideal candidate will have over 3 years of experience in B2B SaaS, excellent problem-solving skills, and the...Suggested
- ...and more. Opportunity The CSM owns a portfolio of... ...clients, ensuring seamless onboarding, strong product adoption, and long‑term retention.... ...to prevent churn Customer advocacy: Capture client feedback and... ...is a plus Experience in PropTech, property management, or tenant...SuggestedFlexible hours
- ...value for Canva Enterprise customers post-sale by driving adoption, engagement + growth. The team collaborates closely... ...accounts within the customer journey, including onboarding, training, adoption, and advocacy. ~ Account growth: Proactively identify and work...SuggestedWork at officeLocal areaFlexible hours
- ...focused professional in Austin, Texas, to improve public school health outcomes through technology. The ideal candidate will manage onboarding and ongoing customer engagement, leveraging their experience in account management and project management. Responsibilities...SuggestedWork at office
- ...Manager to own a portfolio of RelativityOne accounts, driving adoption, ROI narratives, and value realization for renewal readiness.... ...collaboration with Sales and Adoption Services. You will design onboarding sessions, deliver ROI documentation, and sustain health scores...SuggestedRemote job
- ...partner for a portfolio of approximately 30 enterprise accounts across the US West Coast region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs,...Temporary workLocal areaRemote workVisa sponsorship
- ...business relationship with customers, ensuring retention, growth and adoption of our Curriculum-Informed AI tools. This remote-friendly role... ...leaders. You will collaborate with internal teams, guiding onboarding and ongoing success strategies to maximize impact. #J-18808-...Remote job
- ...Software is seeking a Client Success Manager to serve as the primary contact for new and existing clients, guiding them through onboarding and adoption of our SaaS solution to realize business value and foster long-term partnerships. You will manage projects, coordinate with...Remote job
- ...Clinic X in Austin, TX is seeking a Technical Account Manager to manage client relationships, oversee technical onboarding, and ensure successful adoption of healthcare SaaS platforms. This entry-level, full-time role focuses on building trusted partnerships with healthcare...Full time
$150k - $270k
...improve technical health, accelerate secure adoption and translate technology performance into... ...realization and risk reduction. Guide onboarding, implementation, integration,... ...the strategic technical counterpart to the CSM. The CSM leads relationship strategy, stakeholder...Summer holidayLocal areaFlexible hours$105k - $110k
...-led customer engagements and serves as the accountable business owner for customer outcomes, engagement health, risk mitigation, adoption, and value realization across that book of business. This individual is accountable for delivery quality, customer adoption, engagement...Contract workWork at officeImmediate startRemote workWork from homeShift work- Perplexity is seeking an experienced Enterprise Customer Success Manager to join our Enterprise team in Austin. You will own onboarding and adoption strategies, drive engagement across enterprise clients, and collaborate with cross-functional teams to deliver value and...
- ...our Guided segment, serving a portfolio of enterprise accounts across the US West Coast. You will guide customers from onboarding through scaled adoption and long-term expansion, driving value realization and renewals. You will collaborate with Support, Solutions...Remote job
- ...Success Manager to lead high-value relationships with our bank, credit union, and fintech clients. You’ll onboard new customers, set business objectives, and drive adoption of SentiLink’s fraud and identity products. In this role you’ll partner with Sales, Data Science,...Remote job
- ...Customer Success Manager in Austin to manage a ~70+ mid-market AEC customer portfolio, focusing on health, adoption, retention, and revenue expansion. You will lead onboarding, drive value realization, and collaborate with Sales, Solutions, Services, and Product teams. You...
- ...strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions...Full timeWork at officeRemote work
- ...to maximize loyalty and product value. You will manage a sizable dealer book, coordinate onboarding with the implementation team, and ensure successful launches and ongoing adoption of CarNow solutions. The role emphasizes retention, ROI discussions, and proactive...
$98.6k - $164.4k
...want to hear from you.Role OverviewOwns post-sale client implementations and ongoing account performance, ensuring successful onboarding, adoption, and measurable value realization. Serves as the primary client partner and internal coordinator, translating clinical and...Full timeRemote work$150k - $165k
...innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value...- PAR Technology Corporation in Austin, TX is hiring a Customer Success Manager to drive adoption and growth across Punchh and the PAR portfolio. You will act as a trusted advisor, strengthening relationships, identifying opportunities, and helping restaurants scale with...
- ...execution of strategies to increase engagement Develop joint success plans with customers to ensure there is a plan is in place to drive adoption and high value use cases within the organization through change management Maintain a deep understanding of the product and speak...
- Salesforce is seeking a Customer Success professional to drive the Agentforce program, focusing on adoption, governance, and ROI for enterprise AI solutions. You will collaborate with stakeholders across CoE, Success, and Services to optimize AI deployments and value realization...
- SolarWinds is seeking a Customer Success Manager to support SLED accounts by managing relationships, driving adoption of Observability platforms, and ensuring measurable value from investments across state, local, and education entities. You will engage with stakeholders...Local area
- Culture Amp seeks a Senior Customer Success Manager to partner with Named Commercial customers, driving adoption, retention, and expansion across our Employee Experience and Performance platform. You will be the strategic, post-sale partner to People & Culture leaders,...
- ...for the Americas to lead a team dedicated to enterprise customers. You will define and execute customer success strategies, drive adoption and retention, and develop high-performing teams. The ideal candidate has a proven background in B2B SaaS and a strong regional market...
$107k - $129k
...SummaryThe Strategic Customer Success Manager (CSM) is responsible for proactively managing... ...to drive value realization, product adoption, and alignment between their business objectives... ...stories and use cases for marketing, advocacy, and customer reference initiatives....Work at officeLocal area- ...An Amazing Career Opportunity foraCustomer Success Adoption Manager!! Location: Austin Texas Job ID: 51699 The Customer... ...Customer Command Center tools. The role guides customers through onboarding change and ongoing optimization; manages escalations; and turns...Full timeRemote workWorldwideRelocationFlexible hours
$170k - $230k
...like to be part of a team focused on increasing awareness and adoption of Amazon Web Services (AWS)? Do you have the business acumen,... ...application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/...Contract workLocal areaFlexible hours$115k - $165k
...Platform Services customers. This is not a reactive support role. The CSM leads renewals, protects recurring revenue, develops expansion... ...account strategies that connect customer priorities, platform adoption, stakeholder relationships, commercial risk, and growth...Temporary workWork at office3 days per week$150k - $165k
Pigment in Austin is seeking a Customer Success Manager to drive high adoption and value for Enterprise accounts. You will manage implementations, build relationships with executive sponsors, and deliver presentations and best practices. The ideal candidate has a BA/BS...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PropTech CSM — Onboarding, Adoption & Advocacy. Be the first to apply!
- senior manager customer experience Austin, TX
- remote customer service manager Austin, TX
- director customer care Austin, TX
- customer service executive Austin, TX
- insurance customer service manager Austin, TX
- customer service account executive Austin, TX
- sales customer service manager Austin, TX
- customer service project manager Austin, TX
- customer advocacy manager Austin, TX
- senior manager customer operations Austin, TX



