️ Front Office / ✅ Patient Care Coordinator - Hourly from $12-18/hr + Commissions up to $100/day

Job Description

Job Description

NOW HIRING — Front Office / Patient Care Coordinator

Apex Recovery Massage • Millcreek, Utah

About the Role

Apex Recovery Massage is a sports‑focused, therapeutic massage clinic serving athletes and active individuals who want real recovery—not relaxation-only sessions.

We’re looking for a Front Office / Patient Care Coordinator to manage scheduling, patient communication, and care plan follow‑through in a fast‑paced clinical environment. This role is ideal for someone who enjoys organization, clear systems, and helping people stay consistent with their care.

This position blends receptionist , scheduler , and care coordination responsibilities into one important role at the heart of the clinic.

What You’ll Be Responsible For

️ Front Office Operations

• Serve as the primary front desk and phone contact
• Manage appointment booking, updates, and confirmations
• Check patients in and out accurately and efficiently
• Keep daily flow organized so therapists stay on schedule

Scheduling & Patient Coordination

• Help patients schedule sessions based on therapist recommendations
• Support consistency and follow‑through with ongoing care
• Explain appointment timing and frequency in simple, approachable language

✅ Care Continuity Support

• Reinforce therapist care plans after appointments
• Assist patients with rebooking before they leave
• Help patients understand next steps without pressure or sales tactics

Clinic & Administrative Support

• Maintain front desk organization and shared spaces
• Assist with basic administrative tasks and daily operations
• Contribute to a calm, professional clinic atmosphere

This Position Is Great For Someone Who:

• Has receptionist, administrative, or scheduling experience
• Enjoys speaking with people and problem‑solving on the fly
• Is dependable, detail‑oriented, and professional
• Likes structure, routines, and clear expectations
• Wants to work in healthcare, wellness, or a clinical setting

Helpful (but not required):

• Medical receptionist or clinic front desk experience
• Healthcare, PT, chiropractic, or massage environment exposure
• Call handling, scheduling software, or customer service background

Pay & Commission Structure

• Base Hourly Pay: $12–$15/hr
• Commission Eligible Role
• Total Earnings Potential: Up to $30/hr (base + performance incentives)

Perks & What You’ll Love

• Free massages as an employee perk
• Commission opportunities tied to performance
• Consistent schedule in a stable clinic environment
• Supportive team with clear systems and training
• Opportunity to grow with a respected local clinic

Location

Millcreek, Utah

Why Work at Apex?

We operate differently than high‑volume spas or retail clinics. Our focus is patient outcomes, consistency, and professionalism. You won’t be asked to push unnecessary sales—just to communicate clearly and help patients stay on track.

If you want a role that matters, where your work directly supports patient recovery and clinic success, this could be a strong fit.

Alternate Keyword Set

Patient Care Coordinator, Front Office Coordinator, Medical Receptionist, Clinic Scheduler, Healthcare Administrative Assistant, Wellness Clinic Front Desk, Patient Services Associate, Scheduling Coordinator, Office Assistant, Millcreek UT Employment