Assistant General Manager

Assistant General Manager

Opening this Fall, Lady Delilah is seeking an Assistant General Manager to help foster a positive, efficient work environment while delivering exceptional guest experiences. The ideal candidate is passionate about fine dining, highly organized, and thrives in a hands-on role where they can wear multiple hats.

Responsibilities:

• Manage day-to-day restaurant operations.
• Provide superior customer service to ensure customer satisfaction and retention.
• Respond to customer concerns efficiently and in a professional manner.
• Enforce and offer the best quality of products possible.
• Support restaurant standard practices such as P&L analysis and monthly inventory.
• Manage staff schedules based on forecast and performance measures.
• Evaluate staff performance and provide coaching to improve productivity.
• Act as a brand ambassador for the company.
• Ensure compliance of service and hospitality standards.
• Provide support to General Manager.
• Other tasks as assigned.

Requirements:

• Minimum of 3 years' experience in a full-service, high-volume dining establishment.
• Must have a Manager-level Food Handlers Card.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Must be able to manage multiple tasks in stressful environments.
• Strong knowledge of front and back house operations.
• Great decision making and organizational skills.
• Upbeat and energetic attitude.
• Responsible and trustworthy.
• Attentive to detail.

Perks:

• Flexible, routine-time off
• Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment.
• Company Dining Discount
• Full-time, exempt position
• Bonus eligible