Product Manager, HVAC Products & Services

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Product Manager, HVAC Products & Services

Full Time Management Fremont, OH, US

Style Crest Inc . is seeking a strategic, customer-focused

Product Manager

to

lead

the growth and evolution of our HVAC equipment and service offerings nationwide. This is an exciting opportunity for a product leader who thrives at the intersection of product strategy, market analysis, sales enablement, and service innovation.

Responsibilities

Develop and execute product strategies that support company growth objectives.

Conduct competitive, market, and customer analysis to identify opportunities and emerging trends.

Define product roadmaps, product introductions, lifecycle management plans, and portfolio optimization strategies.

Monitor regulatory and industry requirements impacting HVAC products and services.

Present annual product plans and strategic recommendations to executive leadership.

Own the strategy, roadmap, and profitability of HVAC service offerings, including maintenance agreements, membership programs, subscription services, and preventative maintenance solutions.

Develop new recurring revenue programs that increase customer lifetime value and retention.

Evaluate homeowner, technician, and branch feedback to drive continuous improvement.

Program Management & Growth

Design, launch, and manage scalable service programs across multiple markets.

Develop pricing structures, bundled service offerings, renewal programs, and operational standards.

Monitor KPIs, profitability, customer satisfaction, retention rates, and program performance.

Recommend enhancements that improve efficiency, growth, and customer experience.

Create sales tools, training materials, product positioning, and customer-facing resources.

Partner with Marketing to develop demand generation campaigns and seasonal promotions.

Support field teams through training, product launches, customer presentations, and key account opportunities.

Collaborate with Sales Leadership on growth strategies across all channels and customer segments.

Operational Excellence

Partner with branch leadership to ensure consistent service delivery and customer experience.

Analyze operational performance metrics and identify opportunities to improve profitability and scalability.

Support inventory planning, forecasting, and supplier partnerships.

Qualifications
Required Qualifications

Bachelor's degree in Marketing, Business, Sales, or related field

5+ years of experience in Product Management, Product Marketing, Category Management, Sales Strategy, or a related field.

Strong technical knowledge of residential HVAC equipment and service operations

Proven success launching, managing, and growing products or service programs

Experience conducting market research, competitive analysis, and business planning

Excellent analytical, presentation, communication, and organizational skills

Ability to manage multiple projects simultaneously and influence cross-functional teams without direct authority

Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Willingness to travel approximately 25% of the time

Preferred Qualifications

Experience in the Home Services industry

Experience supporting branch-based or multi-location service operations

Background in subscription-based service programs, maintenance agreements, or recurring revenue models

Why Join Style Crest?
At Style Crest, you'll have the opportunity to directly influence the future of a growing HVAC business while working alongside talented leaders who value innovation, collaboration, and customer-focused solutions. You'll play a critical role in developing products and programs that create lasting value for customers and drive long-term business growth.

Benefits

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Basic, Voluntary & AD&D)

Vacation Time

Short Term & Long Term Disability

401K with Company Match

Paid holidays

Style Crest is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.

This position is located in Fremont, Ohio.
Typical work hours are Monday through Friday 8am to 5pm.

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