Workforce Management Manager
Whatnot Inc.
Whatnot Inc. is seeking a Workforce Operations Manager to lead capacity planning, scheduling, and reporting for our Trust & Risk organization. You have experience forecasting contact volume and determining headcount requirements, always using data to inform decisions, and you will work closely with product teams on staffing needs for new policies or features. You will forecast staffing needs, lead tactical staffing, generate performance reports, collaborate with BPO partner leadership, and model #J-18808-Ljbffr
Vacancy posted 3 days ago
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