Program Manager

Job Description

Job Description

The Program Manager role leads technical medical device programs. This role reports to the Vice President, Program Managment & Quality.

Essential Job Functions:

• Program Management Activities: Ensures that projects are following Archimedic standardized program management process. Ensures that key program objectives, timelines, and milestones are understood by internal and client team members. Facilitates meetings to share progress, discuss issues, and ensure that key decisions are being made.
• Client Communication & Satisfaction: Regularly communicates with clients to ensure consistency in expectations. Proactively identifies gaps in expections and works with management to achieve alignment between Archimedic and Client team members. Continuously strives for client satisfaction.
• SOW Generation & Amendments: Participates in Discovery meetings and assembles draft Statements of Work (SOWs) to define project. Collaborates with sales and engineering team members to collect feedback on SOWs. Identifies scope changes as early as possible and drives project amendments to capture changes in budget, timelines, and deliverables.
• Project Budget Compliance: Ensures that project is on track with project budgets. Identifies progress-budget deviation early, communicates with management, and develops action plans to mitigate financial risks for clients and Archimedic.
• Achieve Project Deliverables: Reviews project plans and ensures the team is focused on completion of key deliverables specified in SOWs. Obtains written acknowledgement from clients when expectations of deliverables change.
• Project Documentation: Documents project progress through minutes, presentations, and reports. Ensures that photography, renderings, CAD screen shots, and other materials are captured at key project milestones. Ensures that project documentation is accessible for future marketing, sales,and client needs.
• Engineering Support: Contributes to engineering tasks as needed to achieve technical objectives.
• Customer Focus: Provide professional, reliable, and prompt service to internal and external customers. Work in partnership with others to meet and exceed customer expectations. Interpret customers needs and take appropriate action. Follow through on customers inquires in a professional and timely manner.
• Travel: 10% travel is expected for this role.
• Other duties as assigned.