Banking Center Manager - De Novo

Weekly Scheduled Hours M-Th 8 -5, F 8-6, Sat 8:30-1:30

SUMMARY

This position is responsible for the overall sales, production, profitability and regulatory compliance of a newly established ("De Novo") banking center. The position requires a strong entrepreneurial mindset and the ability to build a client base, team and sound operational practices from the group. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic leadership Launch and grow a de novo banking center from the ground up by consistently prospecting and establishing First Horizon’s presence and reputation within the market. Sales and business development Act as the primary business developer by independently generating leads, pursuing new client relationships, and driving new business in both SMB & consumer segments. Lead high-impact sales activities by making proactive sales calls, networking, and actively participating in community events to build a robust pipeline of prospective clients. Establish & deepen relationships with key clients & business partners, maximizing opportunities for cross-sell & referral to specialized services such as business banking, wealth, and mortgage. Deliver excellent client experiences by quickly resolving issues and exceeding expectations, making the banking center a trusted resource in the community. Team management Recruit, coach, and motivate a high-performing team, instilling a sales-focused, results-driven mentality & ensuring readiness for all client interactions. Operations, compliance and risk management Ensure rigorous regulatory compliance and operational excellence, while managing risks to drive profitability. Other job-related duties and special duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

Bachelor’s degree (B.A.) from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Demonstrated track record of proactive business development, sales, or launching new ventures or banking centers. Strong ability to build & grow client relationships from scratch, with a proven record of exceeding growth targets. Excellent leadership & associate coaching skills with a focus on creating a high-performance, sales-driven culture. Adaptability, resourcefulness, & drive – especially comfortable in self-directed environments where initiative & tenacity are key to success.

COMPUTER AND OFFICE EQUIPMENT SKILLS

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position. The assessment takes approximately 12–15 minutes to complete. Assessment results must be submitted prior to having your application evaluated by Talent Acquisition. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More – see FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr First Horizon