Field Service Technician

Field Service TechnicianIn this role, you will collaborate with healthcare professionals, going to hospital to perform software upgrade for automated medication dispensing devices.ResponsibilitiesPerform installation, configuration, and updates for medical devices, software, and networking systems.Conduct routine checks to verify proper functionality after setup.Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.Follow calibration protocols for servicing equipmentEducate healthcare staff on device utilization and software functionality.Maintain compliance with hospital vendor credentialing requirements.RequirementsAbility to travel extensively for field-based service assignments.Associate degree in biomedical, IT, electronics, or a related field preferred.1+ year of technical experience required; 3+ years in a field technician role preferred.Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.Must maintain personal parts inventory, sourcing from approved vendors.Assignments and ShiftsAssignment based position requiring open availability Monday–Friday; work occurs 28–32 hours per week, plus travel time.Position requires some nights and weekends based on customer needs.Travel is regional, national, and local, with work scheduled during weekdays.Duties may require compliance with hospital vaccine and credentialing requirements.IQVIA MedTech CFSIQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.BenefitsThis position is not eligible for our Medical Benefits.Vaccine/Immunization/Hospital Credentialing RequirementA required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client's requirements may supersede this.NoteThis role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.